Mobile Services

No service in France

I had a roaming cap on and have been on holiday in France. After the cap came into force I phoned EE asking for the cap to be removed. Spoke to technical support and call got cut off. Since then no signal whatsoever to my phone let alone mobile data....

Service issues in Italy

Unable to make calls to UK from Italy is there a problem

I need records of phone calls to and from one number since January 2021

Firstly, I am new to this so forgive me if I am posting in the wrong place. I need records to support a court case. It is one phone number going back around two years. Date and time of calls to and from the number.Also, I need to print off text conve...

My internet isn’t working abroad

Please can somebody call me since I can’t get through calling 150 

Slow Synchronisation

Synchronisation on mobile very slow, i.e. when logging onto email messaging - any way this can be improved?

Phone not working in cyprus

I have a roam abroad package but my phone isn't working 

I am in USA , why can I not phone out , when I do it is engaged .

Barred calls from barbados

I am trying to make a phone call from Barbados, it was working a few days ago but know telling me this phone is bared. Would contact ee but the only way is to phone them (great solution for help we!) any help appreciated. 

Max plan roaming?

Hello, I am on the SIM only Max plan so I wanted to check whether roaming using my allowances is still allowed in the EU and Canada, Mexico, Australia, New Zealand and USA. I take it India is not included?Thanks...

Voicemail

Hi - I’ve had this contract for 4 weeks now and no one can leave me a voicemail and when I dial in to set up personal greeting, the message is the same ‘sorry this service is temporarily unavailable’. It’s been like this for 4 weeks so please can you...