cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Smart benefit and add on. What's the difference

Scoop1
Visitor

As part of my plan I am allowed one smart benefit which I have chosen Roam Further package. I also see in my fixed Add Ons that there is one saying £2 per  day for EU Roaming. Does this mean I am already roaming for free via my Fixed Add Ons? Is there even a requirement to select roaming as part of my smart benefit? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Scoop1  That free add-on will charge you £2 per day as it’s only free to have not use.  But you’re smart benefit being the roam further add on covers you to use your allowance in the EU, USA, Canada,Mexico,Australia and New Zealand. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Scoop1  That free add-on will charge you £2 per day as it’s only free to have not use.  But you’re smart benefit being the roam further add on covers you to use your allowance in the EU, USA, Canada,Mexico,Australia and New Zealand. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.