Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming Pass

I am in the USA and want to use my data, texting and make calls while I’m here. I have paid for Roaming Pass £10 add on but seems not working. How long will this be activated? If it’s not going to work, I hope I can have my money back?Any advice will...

Re: Wifi calling not working

So two weeks since Calls Over Wifi failed and it seems to have happened again. Is it just me? - its been fine for two weeks - but just come home, tried all the usual resets / flight mode etc.. still won't reactive 30 minutes on hold to ee "we are exp...

Roaming

My current active add-ons on my contract states the following: £2 per day for EU Roaming This add-on cannot be removed Free Does this mean that I will not be charged for using my mobile in Portugal later...

Phone calls

I am trying to call home I have roaming on my package but calls aren’t allowing me to phone out

Unwanted TxT

Why do I receive TxT messages that are displayed on my mobile as "New sms from: 11" and no data in them? When I check for details of the Sender, it says: "no data".

Resolved! Channel islands

I’ve travelled to the Channel Islands. Will I be charged roaming?

Text add on

Hi Guys ive just arrived in the Maldives and my data/ texts don’t work; I’m trying to purchase an add on but it tells me I can’t at the moment and to phone 150, but the call won’t connect because I don’t have the data in the first place to support!!!...

my mobile phone

I have been unable to contact ANYONE AT EE in the last 2 days as my phone which is my lifeline isnt working properly and I need some help urgently !

Re: Bad signal

Me too, can't believe I have 2 year of this, never had an issue with vodafone/talk mobile inside and couldn't believe how bad EE was because it is advertised as the best for 6 year running , well not for me, one bill down, counting the rest till I ca...

Background noise and talking

when I call and talk to people and watch videos or even listen to music, I get lots of background talking, whispering, giggling, weird noises and sex noises. Please sort this out, as I never had this when I was with o2 at all. Thank you.