Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 8135 Views
  • 1 replies
  • 3 Helpful

Resolved! PAYG vs Pay monthly SIMs

I have recently bought a PAYG SIM for an elderly relative for emergency use only (as they are an infrequent user), but I have found that the PAYG SIM does not make/receive calls, whereas a pay monthly SIM in the same phone, in exactly the same locati...

Wildcat by • Skilled Contributor
  • 5046 Views
  • 54 replies
  • 4 Helpful

Proof of ownership

I have an appointment tomorrow to open a bank account and I need proof of ownership for my phone number. I have been trying to contact EE from 150 and the other phone numbers given but when I call them an automated response appears giving me only the...

Re: Seychelles issue

Same issue here. I'm in Seychelles for a week and is nobody able to solve this problem. Nobody can contact me and don't receive sms messages. Shame on you EE nobody cares about customers problem. That's breach of contract I'm gonna go further. Why I'...

MihaiDima by • Contributor
  • 1364 Views
  • 22 replies
  • 0 Helpful

Roaming

ive got roaming included in my smart benefits. I’m in Mexico now and I’m recieving texts but internet does not work outside of wifi connection 

Ryan1301 by • Visitor
  • 423 Views
  • 3 replies
  • 0 Helpful

In Greece yet being charged as if in Turkey

Hi - we are staying at Kos and received a notice from EE saying welcome to Greece however I’ve just been billed £26 roaming charges for Turkey!! I’ve now received texts saying I’m in Turkey (I’m not) and despite best efforts my iPhone won’t connect t...

ChezDom by • Visitor
  • 4633 Views
  • 2 replies
  • 3 Helpful

4G ROUTER AND ROAMING

I have a new 4g mini router, I want to know if I can use this roaming in the EU?I need it for work when overseas. 

Data roaming

how do I deactivate data roaming that I set up to pay daily on my contract? 

Am5525 by • Visitor
  • 463 Views
  • 1 replies
  • 0 Helpful

Roaming in Spain

Hi all.   It's July 2022.   My wife's EE mobile, and my 1p mobile (which uses the EE network), both lost signal whilst in our property in Andalusia, Spain, yesterday! When going outside, a small signal returned, but on Movistar, not the usual (always...

Most solutions
More
Top Helpful authors
More