Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Data Usage impossible!

Just got a data sim and mini hub for the first from EE, switched it on and it took 9mb instantly. 1hr took customer service to help me, and were good enough to give me more, they insisted they sent through the top and nothing for 15mins till I said I...

Resolved! Calling from abroad

Im currently away in spain and want call my friend back in uk will they get charged for the call?

I'm abroad and I didn't set up roaming

Hi ee, I have made it abroad but didn't set up roaming. Few questions Can i set this up from outside the UK? And how? Can this then be turned off after i get back? I have tried texting roaming pass to 150 but nothing has confirmed etc. Do i need mobi...

Resolved! Using pay as you go in the EU

I have a pay as you go pre 2017. I am going to travel in austria and france but am not starting out from the UK. Can I use my allowances to roam and on the internet if I am not starting out in the UK

Unable to make international calls from abroad

I am so disappointed with EE, I have been a business customer with 5 phones for 12 years, I have never had a problem with international calls whilst travelling. I had a upgrade in May and I am now abroad for 8 weeks, I called twice before leaving to ...

Re: Is 0191 516 1646 an official EE number?

Just had a call from this number myself, offering a free upgrade to my Flex plan. Is that the sort of thing this partner would do? I was subject to a complex bank scam lately that involved spoofing of the callers number so I'm paranoid. The caller (w...

Resolved! Mifi roaming

We have a mifi with an ee payg data sim purchased in summer/autumn 2020 & are going to France soon, for the first time since then. If I look at the information on the ee website it says I have to text them before I go & purchase special data when I g...

HELP! - Lost phone

Hey, I am trying desperately to contact EE from the states where I am currently to report my phone lost, but keep getting cut off, is there a way of reporting online does anyone know? I can't find anything but this is crazy!! Any help appreciated

cant receive sms or calls while abroad

while i get an easy solution would be to enable roaming. 1. i do not want to pay their ridiculous fees for just being able to RECEIVE A SINGULAR TEXT2. myee app gives my the "Sorry, we're having problems. Text INFO to 150 to make your changes."3. I C...

Resolved! No signal in USA

Hoping someone can help resolve this I purchased the "roam further" add on in the UK, but since arriving in the US have no connection at all (calls or data). Things I've tried to fix this:- turned the phone off and on again- cleaned the SIM card- tur...