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Discussion about Mobile services, like roaming, calls, messaging etc

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An imposter posing as my mom in texts using her number

hi im experiencing phishing according too the apple store today in birmingham the texts i was receiving didnt seem too be my mom so i asked a question too name pets we had years n years ago mom says i dunno i knew then it wasnt my mom i was texting i...

Poor calls in MK45 area for several weeks

Hi,for a couple of weeks now there has been poor network status giving poor calls that drop out and hang up randomly. I keep checking the Network Status Report for my postcode MK45 3HA and I tell it that my phone is an iPhone13.Every time it has said...

philipj451 by • Established Contributor
  • 402 Views
  • 6 replies
  • 0 Helpful

Travelling to USA

Hi-I have an unlimited minutes, texts and data plan. I am travelling to the US in July/Aug this year and wanted to know the difference between the "Travel Data Pass" and "Roam Abroad Pass". With adding either of these add-ons will I be able to use my...

Roaming in EU/ fair use policy

Hi, I had the Roaming Smart Benefit added on my plan, but yesterday I changed it to the Netflix Smart Benefit - stupid mistake. I’m currently in Germany (returning to UK in Summer) and thought that since I got EE texts saying that EE isn’t enforcing ...

matylda by • Investigator
  • 988 Views
  • 2 replies
  • 1 Helpful

Problem with EE mobile in Canada

I purchased an add-on yesterday while in the UK so that I was able to use my mobile in Canada. I’ve arrived in Vancouver today and I have absolutely no signal whatsoever. It’s now 5:15 pm and thus 1:15am UK time so the lines are closed I really need ...

Bdennick by • Visitor
  • 722 Views
  • 1 replies
  • 2 Helpful

Resolved! Data rolls over whilst roaming in USA what happens?

Hi,Im travelling to the US in a few months and my allowances restart 4 days into my 14 day trip. I am on a sim only unlimited data plan with the roam further add on. My question is what will happen when my allowances restart will i get 50gb again to ...

wjr_ by • Visitor
  • 504 Views
  • 1 replies
  • 1 Helpful

Resolved! Block premium rate numbers

How do I stop being entrapped by premium rate numbers such as the Virgin Media number 0870 8883116? I need to block this number urgently. Please advise on a practical solution. 

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