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Cant text 150

vreguera
Visitor

‎22-06-2022 02:52 PM

Hello,

 

I am currently on contract and I am abroad in Switzerland. I would like to add the Roaming Abroad pass so I don’t get charged £2 a day but every time I try to text 150 it says that the message wont send.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-06-2022 03:20 PM

@vreguera    Have you activated roaming from within your online account?  Is also call abroad and make premium rate calls enabled within your online account? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎22-06-2022 03:30 PM

@vreguera : You should be able to buy the Roam Abroad Pass from the Add-ons section of your MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful