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Intermittent issue receiving texts

papabrown
Investigator
Investigator

Mines a bit different problem with text message receival.

I get some, but not others.

I was on another network, all text come in and I have many websites I log into that send me codes via text to log in.  I switched to EE.  Texts from some come in and others dont.  And its always the same sites.  Ironically I cant log into the EE site as I put the MFA on and it doesnt send me texts!

Ive tried rebooting the phone, connecting, dropping and connecting to the network many times.  I tried resetting the Automatic netowrk (as they suggested many times).  

Nada

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Can you receive person-to-person, non-automated texts?

If you send a text to yourself, do you receive it? If you text NUMBER to 150, do you receive the expected response?

Have you been able to receive texts before? When exactly did you port-in?

The chances are, you'll need to report this issue to CS on 150, but testing and having answers to the above questions may help in the meantime.

View solution in original post

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Can you receive person-to-person, non-automated texts?

If you send a text to yourself, do you receive it? If you text NUMBER to 150, do you receive the expected response?

Have you been able to receive texts before? When exactly did you port-in?

The chances are, you'll need to report this issue to CS on 150, but testing and having answers to the above questions may help in the meantime.