Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! My EE voicemail message - asks recipients which Police station they need

hiWhen people call me and it goes to voicemail the message they get tells them they have dialled 111 and they need to be connected to a Police Station. I have tried setting my own voicemail up but still won't work.Is it best I go into a EE store with...

Live chat

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do?

Why do some of my texts go as RCS and others as SMS

A different number shows up when texting someone

International calls

Can I make an international call? I try to do it but says no credit.

Charged for text messages that we haven’t made

My husband and I have been charged for a text message we haven’t made. Both to the same number at the same time & date and both costing 89p?? Neither of us have this number yet alone text it!!

Resolved! Six months before I can add a second SIM??!

I joined EE mobile two months ago and have so far not been able to add a second SIM for my daughter. I went into an EE store today and was told this is not possible until 6 months. Is this really true?! Why on earth not? I literally want to buy more ...

Network issue

Hi I’m EE user I’m not getting network on my mobile I have restarted my mobile and my mobile is up to date

Need to cha ge my number

incoming text, missed calls, calls and messages

I am in dispute with a company who claims to have phoned, left messages and texts on numerous occasions. i have looked on my phone itself am I able to get print out of all activity.Do calls etc become deleted from phone log after period of time tha...