Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Is there an online live chat available?

I just called EE and was on hold for 30 minutes. The guy said he was going to check what kind of deal he could sort out for me because I have seen competitive deals offered with other companies and I wanted to compare. He made me wait for another f...

UNBAR

Need to unbar my account but can’t text 150 and can never get through when I try call them please help!

Voicemail Dropping

When I access my voicemail it says I have 2 messages.....starts playing the first one then just cuts off.....never gets to save replay or delete?

Roaming Japan

Hi. Is there no £25/mth roam as at home?Says data alone£7.84 per day??!!

Resolved! Two factor authentication from abroad

Can I use an Australian mobile number for two-factor authentication? Thanks.

Phone not ringing, just get text notification of voicemail

Hi since being forced to join EE from Plusnet about a month ago I'm having issues receiving calls - most of the time (though not always) the handset doesn't ring, it goes straight to voicemail and I just get a text notification of the missed call. T...

Voicemail set up

I have tried for over 2 hours to setup my voicemail service.Once I thought I'd done so by following the instructions from EE manual. This didn't work.Twice I phoned customer support and tried their options of receiving a text. These said it was succe...

Conditional Call Forwarding - Divert after 5 rings

We have just moved over to EE from O2 and are using an iphone 13 Pro. Up to now we have used conditional call forwarding which diverts the call after a certain number of rings to the main office number. However, despite numerous calls to Business ...

Spend Cap on unlimited texts

Hi. I have a Sim only contract with unlimited calls and texts. Today I got a message after trying to send a text saying I don't have enough Spend Cap balance . I had a look but don't want to increase my spend cap as I shouldnt need to becuase I have ...

‘Message undelivered’ - unable to send SMS on iPhone 16

Hi all,As above, I’m not able to send SMS messages to a particular number from my iPhone 16. I can send them to other numbers (I tested it with my sister and husband, and both received my texts), but texting this particular number results in ‘Message...