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Discussion about Mobile services, like roaming, calls, messaging etc

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Christmas opening times

Hi does anyone know when is the upgrade team is available over the Christmas period? Are they open tomorrow or the 27th? X TIA

Phone calls barred for international numbers

How  can you actually speak to a customer adviser?!  Trying to understand why my calls are blocked when dialling to an abroad number. Spent 30 minutes on the phone the other week added roaming, calls to international numbers, removing spend cap but s...

Ness1984 by • Visitor
  • 3922 Views
  • 10 replies
  • 2 Helpful

Unable to send text messages on Samsung phone

Hi , I am unable to send text messages on my Samsung phone, A52S 5G , I have just upgraded the text system when prompted to do so . I can send a message to another mobile; but not to a premium number ,to enter a competition. This has never been a pro...

tonyluton by • Contributor
  • 695 Views
  • 3 replies
  • 0 Helpful

International Calls

Hi! I am currently abroad and need to make a call back to the UK. It says „This connection is barred for the requested destination“. Does anyone know how to resolve this?

Cels1 by • Explorer
  • 532 Views
  • 3 replies
  • 1 Helpful

Resolved! Can’t call mum on O2?

Hope you can help, since yesterday, I can’t call my elderly mum on O2 (goes straight to voicemail) or text her (she doesn’t get them?) Mum cand a call p/text me , other sister on O2 and brother on Vodafone can get through, just not me? (At first, we ...

Calls on other devices ending?

Hi,Recieved this earlier via text:Hi,We wanted to let you know that, from 09 December, you'll no longer be able to use your EE shared number service on MacBooks and iPads.Watch functionality, along with the Apple-provided iCloud number-sharing functi...

Resolved! Can’t make international calls

Hi I’m trying to make a call from the uk to Lithuania. However it keeps saying calls to this number are barred from my phone. I have increased me spend cap to £30.how do I make the call I’m willing to pay the charges ? 

Fnur by • Explorer
  • 720 Views
  • 3 replies
  • 4 Helpful
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