Mobile Services

Phone calls abroad calling a different number

I spend a bit of time in America with work, and whenever I try and call a UK number, it redirects me to the Qantas Airlines booking phone line or other random businesses... Of course I checked the number and made sure that I used the correct dialing ...

Resolved! 5G standalone on your plan

Hi, for a person who registered after 29th of August 2024, how to know if you have 5G standalone active on your plan?Does it show up on the add-ons or plan, or do we just have to be in a 5G standalone spot and find out?I'm a Pay Monthly, All Rounder ...

Resolved! How can I toggle off Caller ID on my Android device?

My BT landline has an optional service which enables customers to request that all outgoing calls have Caller ID withheld. However EE tells me that they do not offer this option for mobile customers. I am told that iPhone have a setting for customer...

I am trying to get my WhatsApp verified . Not receiving verification code on m

Hi, I got iPhone 13 from EE, wanted to insert my EE sim , but not receiving verification code with EE sim, I tried severally, it kept saying the verification been sent but I did not receive it.until I inserted another sim, which was done immediately,...

Not receiving texts from abroad

I am experiencing an odd issue that is seriously hampering my ability to verify/confirm things like identity, and thus run my daily life:Issue: certain transactions conducted here in the UK via mobile apps require me to confirm my identity (or email/...

Refund

I use my phone to pay for other services and I’ve wanted to pay for something that is £60 but it’s saying you don’t do payments that large if that’s the case I’d like the money transferred back into my account and it’s unfair that you do not get told...

iPhone 14 (US bought) can't send picture messages

I have a iPhone 14 (US bought), I changed the region to UK and I have a UK ESIM. I can't send picture messages to another UK number, keeps saying 'Not delivered'MMS messaging is turn on.

Services are suspended

Hi my services are suspended

Resolved! Roaming with Apple Watch

My Apple Watch (cellular ) is on a paired contract with my phone. When in Europe will I get two daily charges (Phone and Watch) or will it just be my phone charged daily?? Thanks

Resolved! Does sending a giff charge

I have a sim only rolling contract with unlimited calls & texts will I be charged for sending gifts & picture messages ? ?

Mobile Services

Forum Posts