Mobile Services

I've had this exact same issue- out of the blue last week. I can't connect to my mum's mobile number but she phone me and other people can phone her. I get the same message that "you have dialled an incorrect number". So far EE can't seem to find the...

Data not working in USA

Hi, im having the same issue - one phone works and the other intermittently. (The only fix is to turn the phone on and off a few times) did you manage to fix this or have any tips?

Switching VoiceMail Off

I'm going round and round in circles trying to switch EE VoiceMail off.  Texting VM Off to 150  creates a response "We've had a problem with your request, please try again a little later or call 150."  I've been trying since 9 August.  When I call 15...

Balance Check

Is anyone else having problems checking their data/balance through the 150 text service? It keeps saying the service is "temporarily unavailable". 

Want to unbar my number

I have two numbers to my account and I'm the main account holder, it wasn't letting me do what I wanted so I ended up barring it by mistake but now it wint let me unbar it it as I have 2 number on my account. What can't I do as I don't what to have t...

Feature request: Map of EE WiFi coverage boost hotspots

I have found the EE WiFi coverage boost hotspots really helpful in areas of poor coverage, but I would like a way to locate my nearest hotspot. I understand these are sometimes residential BT WiFi hotspots so privacy is an issue but an approximate lo...

I need to get verification code and text messages 

Voicemail notification

 This Voicemail notification have been. On for days. Is driving me nuts. Please help!. I have no new voicemail, I have even gone ahead and turned off my voicemail but still nothing.! I use Samsung fold 4 if it helps. Thanks