Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Can't receive verification SMS from my Uk EE

How can i receive the SMS when I am in Hong Kong

Resolved! I want to use my data in Nigeria for a week. How much do I need to pay for roami

Can't receive verification SMS from my Ukrainian bank

Tried to change my online banking phone number for my ukrainian banks to EE number. Verification SMS from one bank was successfully delivered but from another bank nothing has been received. This is the only option to verify mobile number and I'm ver...

Resolved! Data package in South Africa

Hi there,Please can you tell me where to find the data package that I need whilst visiting South Africa

Cannot receive calls

Hi I have already changed to EE for nearly half year. Recently, I found I can make calls but people can’t call me apart from people also using EE. My husband also has the same problem. This has been going on for at least one month. Can anyone help?...

Phone didn’t work abroad, missed important work calls and considering leaving EE

I have recently switched from Three to EE over Three’s outage issues last month. I can’t afford to be uncontactable for a number of professional and personal reasons. Decided on the highest package with roaming as I spend a lot of time abroad (Pilot/...

Re: Order iPhone 14 Plus

Got my new iPhone 14 Plus it won’t call out don’t got network

Re: Phone calls cutting off

This has started happening to me, and only since I took an offer of a free month’s unlimited data (could be a coincidence though).

Re: Isle of Man

As far as I understand, the IOM is NOT part of the EU so I will ask the same question, should I get a local SIM card when I come to the IOM? On Jersey I was told to get a local SIM there or face a huge charge for data and telephone calls!

HD calling to Three number only works one way

Hi, I am testing calls between EE and a new Three number. I can call from Three to other providers including EE and the call is in HD (AMR-WB).I can call from Vodafone to the Three number and it is also in HD (AMR-WB) however when I call from the EE ...