Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Spam switch - ‘on’

I took out a new contract, but opted out of the new “spam blocker” as I’d never really needed it. But since my new contract started I’m being inundated by spam calls and messages. Almost like someone knew I didn’t pay the extra charges Was this syst...

Resolved! Network Boost Suggestion

Hi there! Just a quick suggestion — I think it would be really helpful if the My EE app had a section showing whether Network Boost is active and what it’s doing. At the moment, there’s no way to tell if it’s working or not, and a bit more visibility...

Resolved! Unwanted calls fro Eastern Europe

How do I stop unwanted calls from Europe

Voicemail

SMS

How can I unblock SMS verification on my phone?

Resolved! Call log

How can i get a list of my numbers ive dialed in the last week without having to fill a request form and wait ages the they send this out in the post . Small thing but such a long processCan you call them and they can tell you over the phone .

Resolved! My phone got barred

Hello. My phone got barred coz I didn’t pay my bill. I’ve paid it and it seems like it’s stil barred

Resolved! I need a real conversation with someone please

My Contract ended in May 2025 but you are still charging me the same as before, I need to have a conversation with someone about what my options now are, I visited your Shop in Hastings this morning but was told they could not help me until I paid my...

Resolved! Re: Scam call

0151 837 5064 This number called me to try to scam me by impersonating EE and trying to renew my subscription. They took my personal details but I only started suspecting fraud when they tried to ask for my card details, so I didn’t give those out. I...

All Rounder Plans no longer include Xbox Game Pass

For the last 2 years i have had the 125GB All rounder plan at £21 a month with staff discount which has included Xbox game pass but now when I'm looking to upgrade my plan to the same thing for another 2 years the same plan access is now £50 a month ...

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