Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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No service on new phone

I’ve got a replacement device from apple since my other device was damaged and I transferred all the data to new phone even the SIM card. But it’s still shows no service, I restarted the phone, took sim out and put it again. Tried Selecting network m...

Manij by Investigator
  • 479 Views
  • 5 replies
  • 0 Helpful

Calling 0345 numbers- Mine won't!

Evening everyone, Long story short, needed to call enterprise car club after I left my house keys in the car after ending the rental and they have a 24/7 helpdesk contactable by an 0345 number, all I got with my EE mobile was call failed but with the...

steveok82 by Investigator
  • 981 Views
  • 5 replies
  • 1 Helpful

Resolved! Connecting to EE WiFi with 2 different numbers - 2FA

Hi, I'm after a bit of advice and I'm sure I've missed something somewhere...I have 2 mobile numbers on my account. One is used by me and one by my wife.I've setup 2FA on my account. When my wife tries to connect to EE-WiFi when out and about it asks...

Important information missing about google one

I have EE broadband, and had an EE mobile SIM on the £13 package.Since a) I was already paying 7.99 a month for google one b) I was intrigued by the network priority / 5G SA offering (I have a iPhone 16 PM)I decided to flip to the £22 package as it's...

planetf1b by Established Contributor
  • 449 Views
  • 1 replies
  • 2 Helpful

Contacting Executive Complaints Team whilst abroad

I am trying to contact a Trudie ************ from the EE Executive Complaints Team.  The number she has provided  (***********) does not work when abroad.  Does any one have any numbers for the Executive Complaints Team that I can call from abroad?  ...

Resolved! SINGAPORE Hoilday

Hi ,Can you advise what add on I need while on holiday in SINGAPORE for using my phone to call and data? 

Resolved! Trying to send pictures from iOS on RCS issue...

Dear allWhen I am trying to send a picture to an RCS device. I get a message sent failure. What am I doing wrong? The picture is definitely going to RCS enabled device as I can see RCS in message field. Hope you can help. Thanks a bunch!