Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Cant send or recieve texts

I've just got a new sim with EE and I can't send or recieve text messages to/from other networks. I've checked the message centre number and have sent myself a text and both are in order. My mobile data does work but I'm concerned about the text mess...

calls from O2 to EE

I have recently changed from O2 to Ee and I thought this problem was rectified however my son is on O2 and he has tried calling me several times and he says the call just drops I called him and he was not available so he returned the call using my mi...

Usa roaming

I am currently travelling in the USA and forgot to set up a roaming plan for calls and texts before I left the UK. Is there any way to do it from out here? I can't text 150 because I have no network access.

Roaming

I added the roaming package to my account for travelling to the USA. I can use data and call via WhatsApp. I however cannot use my phone to do a normal call. It worked on day one abroad but hasn't worked since. Looking at my connection it says connec...

World talk & text

I am in Dubai at the moment and have requested the world text and talk facility for £6.85 a day. This was on Sunday 10/7. It is now Tuesday. I cannot use the WhatsApp wifi calling as the UAE government have banned this. I cannot get any chat facility...

Voicemail saying this phone is switched off whilst phone is off abroad

I’ve been abroad a few times and when I switch off the phone the phone says this phone is switched off please try later rather than going to voicemail. I’ve called customer services many times but nothing has changed is there something simple to do ...

Resolved! Calling a private number back

Hi there I got a missed call from a private number and wonder if it's important/would like to know what it was but the line is busy when I use #69. Anyone got an idea how to get the number so I can call it another time? Thanks for ideas...

Going abroad

Hi, I'm currently on my way to the airport and was trying to buy more data and international allowance but the app is not working. Can you help?

Replying to text for roaming

Landed in costa rica and had a text to say I could buy add on or swap. I replied to text and keep getting offered music. . I just want to BUY roaming data. Why is it so difficult. Had no data so could not get to my hotel and had to get another ro...

Resolved! Family roaming plan?

Hi, is there a family roaming plan? We have 4 Sim only contracts an the same family plan, Is there a cheaper way as a bulk package or will it be £10 a month?? thanks in advance