Phone pings constantly when no messages

charlesmurray08
Visitor

‎04-08-2022 04:47 PM

My phone pings every few minutes when there are no messages. I have taken it to the EE Shop twice but they have not cured it. If something isn't done soon I will throw it on the floor and jump on it

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎04-08-2022 05:09 PM

Hello @charlesmurray08 ,

 

Welcome to the community,

 

What phone do you have? Have you tried restarting it? It may need resetting, but make sure that you have everything backed up, you could then factory reset and use the back-up to re-install the apps etc.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.