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Relocating to France

Copakey
Explorer

I am moving to France to live and need to keep my mobiles with EE as my contract does not expire for 18 months. I do not want to keep paying roaming charges, what can be done ?

 

 

 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Don't use the phones abroad. Then you would comply with the Stable Link policy of mainly using your inclusive voice, text or data usage allowances in the UK, rather than while you are roaming. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks for the reply, I will not be returning to the UK. I will be living in France , my wife and I both have EE contracts SIM only so is there any way we can use our phones in France without incurring roaming costs

XRaySpeX
EE Community Star
EE Community Star

No, not unless you started those contracts before 07/07/21.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Copakey  The only way to use your device/s while there without any roaming costs is to get a sim from

a local network operator.  Obviously you’ll be charged to call anyone back in the UK. Unless you can find a tariff that has this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE is a UK network operator and EE roaming services are intended for occasional use abroad, not on a long-term or permanent basis.