Relocating to France
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04-08-2022 12:34 PM
I am moving to France to live and need to keep my mobiles with EE as my contract does not expire for 18 months. I do not want to keep paying roaming charges, what can be done ?
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04-08-2022 12:42 PM
Don't use the phones abroad. Then you would comply with the Stable Link policy of mainly using your inclusive voice, text or data usage allowances in the UK, rather than while you are roaming.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-08-2022 12:48 PM
Thanks for the reply, I will not be returning to the UK. I will be living in France , my wife and I both have EE contracts SIM only so is there any way we can use our phones in France without incurring roaming costs
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04-08-2022 01:06 PM
No, not unless you started those contracts before 07/07/21.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-08-2022 01:16 PM
@Copakey The only way to use your device/s while there without any roaming costs is to get a sim from
a local network operator. Obviously you’ll be charged to call anyone back in the UK. Unless you can find a tariff that has this.
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04-08-2022 05:52 PM
EE is a UK network operator and EE roaming services are intended for occasional use abroad, not on a long-term or permanent basis.

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