Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 8750 Views
  • 1 replies
  • 3 Helpful

EE PAY MONTHLY CUSTOMER -going to USA

I have a Essential Plan 40GB plan with a £2 per day for EU roaming I will be going to USA at the end of July for 2 weeks do I need to buy the Roam Abroad Pass to be able to use my allowances as I would at home with no extra charges?Do I need to buy a...

T13A by Explorer
  • 526 Views
  • 2 replies
  • 2 Helpful

Resolved! Travelling to Canada

Which is the cheapest and safest way to use an iPhone in Canada to send texts and photos to England for 18 days using iPhone 6? Thank you 

Izzifh1 by Investigator
  • 762 Views
  • 1 replies
  • 0 Helpful

Calling in California EE

Presently can’t make a call in California. Tried all other networks after reading earlier posts. Yet only network available is AT &T. 4g slelected with volte. Took out plan prior to travel. Data working as able to use maps. But unable to call and alw...

-Andy_50 by Investigator
  • 2073 Views
  • 10 replies
  • 2 Helpful

Resolved! No calls or texts in US

I have a PAYG account, World Select Talk and Text add-on, Roaming and Travel Data Pass are on. Am in US but I cannot text or call. Have switched it on/off multiple times. It's showing Roaming is on and briefly shows AT&T as a network but then it's go...

Salc1269 by Visitor
  • 689 Views
  • 2 replies
  • 3 Helpful

help asap

I am in the USA and need to speak to a rep in EE what can I do ? how do I ring ? none of the numbers work and I have bad learning problems . can anyone help ?

Roaming not active in the USA

I have a very expensive plan with EE.  Three days ago, I rang EE and asked for the service which allows me to expand my plan to the US when travelling.  It was activated there and then on the phone call with EE.  Today I have landed in the US and my ...

JJTW01 by Visitor
  • 674 Views
  • 2 replies
  • 3 Helpful

Resolved! Data roaming and call from Rhodes not working

Hi, I cannot get data roaming or calls to work at all. Ive got both boxes ticked in my account for data roaming and internalional and premium calls. Ive restarted my phone. Tried connecting to a network manually, but nothing is working. I'm on pay mo...

Trekmp by Investigator
  • 1905 Views
  • 5 replies
  • 1 Helpful

Roaming Charges & 3 Month Limit

Hello,  In February I moved to Gibraltar for work so I have in turn, become a permanent resident of the country on the south of Spain.  In the first two months of my time in Gibraltar, my EE bill was fine and did not increase. However, the three mont...

EE.signal booster withdrawal

Does anyone know of a resolution to the issue of zero signal without the booster service that EE are withdrawing? We run a business from our house which relies on receiving normal calls on the EE network. We can’t rely on our clients using WiFi calli...

Linz8 by Visitor
  • 797 Views
  • 2 replies
  • 3 Helpful