Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming issue

Urgent help needed. I am in Italy travelling. My plan in the uk gives me 163gb and I have used this in France usually with no extra charge and never capped. Now in Italy I am unable to use any data at all, I can’t text 150. I want to be able to use m...

Disable messages on voicemail

Is there any way to set up your voicemail so that you have a greeting message but disable the ability of the caller to leave any message. I'm off on holiday to the USA and wont be using my phone and don't want people to be able to leave messages whil...

Cape Verde can not make calls or register to a network

We are in Cape Verde I purchased 120 roaming minutes in the UK but forgot to register them can I do it about please

Resolved! I need to purchase a data add on to use in Australia for 2 weeks which one?

Resolved! Receiving calls in Eu

Hi,we have 2 numbers with EE, first of the plans started in 2020 second in 2022 (business).we are going abroad to EU and understand that first plan will not incur any extra charges and will use usual allowances. reading through roaming page, second p...

Monthly sim only not working

Hello all, Added a sim only plan to the account, I’ve put sim into phone all seems good shows EE 4g but will not allow and functions that allow data I can phone out and receive calls but that’s about it. Checked all settings are correct and done a ne...

I'm unable to make calls

I'm on unlimited text and calls contract but I'm unable to make calls. I'm in Germany at the moment. Please get back to me ASAP l. Thanks

No service

Hi m currently in Crete but Unable to use my phone as it just shows no service

Roaming- help

Hi, I cannot call, text, receive calls or top up while travelling and I need to make an important call. +44 800 079 8586 When I call this number it is telling me my account has been barred.

Recieving texts

Morning all, The last week alot of my friends are saying they are unable to send me texts. Also, I have had an issue sending some and bounces back saying 'The recipient will receive this when they are online'..??? Never had an issue before. Up to dat...