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Discussion about Mobile services, like roaming, calls, messaging etc

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Cannot make calls whilst in usa

Hi I have just updated phone the shop told me I was all set up for when I was in the USA I can use my data but it won't let me make calls whilst in USA Which i need I've tried looking for the part under my ee manage the device but that isn't showing ...

Resolved! Roaming Thailand

Hello I have a yearly sim contract (taken out in 2018) with 100GB data. I am looking at booking a Thailand holiday, and am unsure about plans/add-ons? I was previously in Thailand in 2019 (regularly using data) and I dont remember buying any particul...

psmith_gb by • Contributor
  • 8522 Views
  • 4 replies
  • 5 Helpful

Full Roaming

I called EE support to understand what my deal is on roaming before boarding a flight to Antigua. I was told I am eligible for Full Roaming (EU+Rest of the World) and that I would receive a text message to say the free add on was being activated. I d...

Resolved! Making calls from Dubai

Can you advise which add on I need to make calls from Dubai to the UKI have a monthly contract.I will require to phone the UK each day during a two week holiday for around 5 to 10 minutesThank you

Jan601 by • Explorer
  • 2468 Views
  • 1 replies
  • 2 Helpful

Unable to make calls abroad

I am in the U.S. and am told that I am able to make texts and calls to the UK for a fixed price per day (via World Select Talk). I have opted into that, and tried to make calls to the UK, but they keep failing immediately. My roaming is on, my WiFi c...

Ohen01 by • Explorer
  • 12490 Views
  • 3 replies
  • 1 Helpful

Travelling to USA

I am travelling in the US for a month what are my options for staying connected 

Mazwil by • Visitor
  • 5513 Views
  • 2 replies
  • 2 Helpful

Can't call Irish landlines.

I cannot connect to Irish landlines when calling from the UK. I am ensuring I am putting the correct country code (+353) and double checking the rest of the number. I get no dial tone and then my phone either says "No network connection. Use wifi cal...

ACAMP90 by • Explorer
  • 3974 Views
  • 3 replies
  • 0 Helpful

Need my spend cap removed immediately!

Hello, I'm currently in France, I did phone EE twice before going abroad to check if I could use my allowance over there. I was rest assured by both the advisors I could, it will cost £2 per day. However, I now find myself without data (currently usi...

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