Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Using EE in the Faroe Islands

Hi All Really struggling to find any real information about how much phone use will cost from the Faeroe Islands.Roam Abroad Pass? What does it do? The page for more details just gives you the name in bigger letters and the price. No help at all. All...

Unable to activate roaming abroad

I used the live chat this morning and they added the ROAMING add on however on the website the toggle won't allow me to enable roaming. I have tried asking in the live chat but it's been almost 3 hours and still no response. I need this sorted asap a...

Roaming Blocked USA

Please help!! I have been in the USA for the last 4 days and since then have not been able to unblock ROAMING neither from the app or the ee website. I've tried everything I have read in this community from other people having similar issues, from ca...

No Roaming no service urgent

I’m in Dubai, and I’ve got no comms. No Roaming no connection at all. can’t call EE is Skype is banned in Dubai and can’t text as no connection. please help-

Signal disappeared in canada

I have been in Canada for the last 2 weeks and been using my phone fine. I had the add on which allowed worldwide roaming. This afternoon (around 3pm local time in British Columbia) my phone stopped working. It has no network signal, and I wonder if ...

Data outage

Yesterday my data was playing up, I had two data plans in my phone, primary and secondary but they shared the same number, I never really understood it but didn’t question it as it never gave me any problems. However before I knew EE was have problem...

Network outage

Is there any network issue in Sutton Coldfield?

Roaming Blocked in USA

I arived in the USA 3 days ago and since then I haven't been able to access my roaming. therefore can not make or received calls or have internet conexion.The option for Roaming in my EE app appears to be blocked and I can not unblock it as it give ...

Network down

Is there any compensation offered to monthly contract subscription for the fact I was left without data and mobile signal for over 8 hours today and my mobile is my main form of contact with anyone and I do not have access to any WiFi, being it at wo...

Mobiles been disconnected no incoming calls

My mobiles been cut off and cant get incoming calls or even ring 150 and cant send a text. And there is no way of contacting ee as im cut off from the world