Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Help

Hi guys I’m trying to phone my boyfriend he’s on EE none of my messages are delivering and when I call the phone it calls four times like a normal phone would but it’s not a ringing sound it’s like a beeping sound for times and then it goes to the EE...

Scam calls

Hi its kyle Had a call yesterday some guy saying he was from kemp commercials dealing with argucultural machinery starting Salary was £22,000 but I searched his number turned out he has scammed people before. Kemp commercials is a cleaning service ...

Why can I not phone my daughter in Spain

2 Factor authentication sms when roaming

As per the title. Will 2 Factor authentication SMS work when roaming - will I receive it? Thanks.

Can't make calls to the UK from Spain

Hi, Unable to make calls to UK from Spain. Had the same problem earlier this year. Spoke to EE and was advised that I should speak to them prior to travelling again. Spoke to EE on Thursday, they add a call package to my account. Advised that I wou...

Can’t make or receive calls

Morning. I’ve noticed for the last week or so that I can’t make or receive calls unless I have wifi calling turned on. when calling out the line doesn’t ring but the person on the other end of the line has said they can hear me but nothing my end an...

Roaming in Corfu

I am in Corfu and when I arrived I got a welcome to Greece text. I later got a welcome to Albania text when I automatically connected to an Albanian network. I have since manually switched this back to a Greek network but I haven’t had another welcom...

Resolved! Smart benefit and add on. What's the difference

As part of my plan I am allowed one smart benefit which I have chosen Roam Further package. I also see in my fixed Add Ons that there is one saying £2 per day for EU Roaming. Does this mean I am already roaming for free via my Fixed Add Ons? Is ther...

Resolved! Setup roaming while abroad

Hi I didn’t activate roaming before leaving the UK, I have been here for a week, I can make calls and can’t receive calls. I have activate roaming in settings and allowed premium calls too. What should I do to get may line working? Thanks

EE PAY MONTHLY CUSTOMER -going to USA

I have a Essential Plan 40GB plan with a £2 per day for EU roaming I will be going to USA at the end of July for 2 weeks do I need to buy the Roam Abroad Pass to be able to use my allowances as I would at home with no extra charges?Do I need to buy a...