Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 195 Views
  • 0 replies
  • 3 Helpful

Resolved! Roaming not working in spain

My data was working for my first day in Spain however from the second day onwards it has stopped. It says I have 4g and signal but it isn’t working. Everyone else is able to use there phones okay here. I have all the right settings on for roaming yet...

No signal in the USA

Hi, I'm in the USA but don't have any signal. I can't call the helpline, the online chat invitation never appears (no matter how long I wait) and I don't have Skype to call the helpline that way. Can anyone help?

Tyack15 by Visitor
  • 555 Views
  • 1 replies
  • 2 Helpful

Given a mobile number belonging to someone else

Hi there, a few days ago I requested a new telephone number after having the same one for many years. I was kindly given a new one by EE - only to find out it currently belongs to another woman who purchased it from the internet a long time ago.  I a...

Rose_C by Investigator
  • 1092 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited data plan in the Eu

I am visiting the EU next week, I see I can either pay £10 for a month or £2 to use my phone like at home.I have an unlimited data plan, does that mean I will have unlimited data to use in the EU? Or is it limited?Thank you

Work in UAE

I have been offered to work in UAE Dubai for next 6months. What's the charges for calls and messages and data general? Thanks J 

JJ2904 by Visitor
  • 789 Views
  • 1 replies
  • 1 Helpful

Lapsed mobile account whilst overases

I have accidently let my mobile phone account lapse whilst in Australia and was not able to get back to the UK as originally planned (due to covid). It's been less than 269 days since I last used my account (although getting close) so I though it wou...

BG17 by Visitor
  • 521 Views
  • 1 replies
  • 2 Helpful

Resolved! Definition of Europe

Just been advised that I will be charged £2 a day for using Channel Island networks; since when have they not been part of Britain?I have been with EE for decades but will leave as soon as this contract is up and go somewhere else.

Bolitho by Contributor
  • 1000 Views
  • 6 replies
  • 1 Helpful

Resolved! charges abroad

does the world select only work in countries that need it, and it will auto revert back to £2 in Europe

International calls

I am unable to make a call to an American number. I don’t want to buy a whole monthly package as I only want to make 1 call. How can I do this?

Arushi by Visitor
  • 1061 Views
  • 4 replies
  • 0 Helpful