Ive got data and minutes but cant use either

[KathyMac4]

Today i bought a SIM.  15GBP for 15 GB data, plus unlimited text and minutes.

i cant make calls... get a message i have no credit.

• I can receive calls but it's unclear whether it is free.

I cant use data.... get a message I have to use WiFi.

Why cant i use these? Are there settings to be changed?

[bristolian]

Receiving calls in the UK is free - are you in the UK?

Can you text BALANCE to 150 and see what the response is?

[KathyMac4]

Thank you for your reply.

I am in the UK

I am UNABLE  to use text without WiFi.

Texting BALANCE to 150 yields:

-current balance: 0

-50Gb data

-unlimited text

-unlimited minutes

[KathyMac4]

One more thing... it says the data, text, and minutes are good through September 4.

[Jon_K]

Hi @KathyMac4.

What phone are you using?

Can you try restarting your phone?

Jon