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Resolved! Connecting EETV box to Third Party Router
Afternoon - because of ongoing frustrations with DNS/IP drop outs since August, I've invested in new router which works perfectly - and I have amazing net/service - HOWEVER - I can't sadly connect the router to the EE TV box.Can anyone help - as it s...
EE DATA BURN
I’ve switched from BT to EE and increased my allowance from 30GB to 100GB per month. When I was with BT, I was a student with no job, out and about a lot, and I would typically use 25–30GB by the end of the month. That allowance was more than enough....
Resolved! Sky early termination rebate
I've recently changed from Sky to EE for my BB and was wondering how I now get EE to cover the early termination fee I've incurred. It was made clear at sign up that EE would reimburse me this fee, just don't know how to go about claiming it from EE....
iPhone 16 Pro Max 1TB Black Titanium
Hi I placed an order for this handset, I got the usual confirmation email, yet have not heard anything since, no updates or nothing else.Is there a reason this handset has not been sent out yet? If the order was cancelled would i be notified of this ...
Never been with ee before
Ordered a phone to the store the other day done online still haven't heard anything bk no email or nothing don't like speaking on the phone as struggle with anxiety I paid 20 pound up front dk what to do
BT to EE terrible service since migration
Is there a common problem that since being forcibly moved from BT every evening the Connection to stream is terrible and I have to reboot as the EE APP spots the connection ’can be improved’ every night? Never happened with BT.Have an ultrafast (alle...
Unable to receive landline calls from non EE mobiles landline ok
Since transferring from coper to fibre broadband I've been unable to receive calls from non EE mobiles. Calls from other networks just ring with no voicemail and calls from EE / BT landlines do cause my phone to ring but the voice doesn't connect. I...
Send emails from btinternet.com account when using third party broadband
I switched broadband provider to Voneus in April 2025. I still have an account with EE (and am under contract until late 2026). I aim to use my btinternet.com email account until my contract with EE expires.If I try to send emails from my btinternet....
Verification codes
“Hi, I’m able to receive regular text messages, but I’m not getting verification codes from banks and other services. These usually come from short-code numbers. “
Shoutout to Callum Storey - Outstanding Customer Service!
Hello, I just wanted to take a moment to leave some positive feedback about an EE employee named Callum Storey.I hope this message reaches the right people.. ideally his manager or someone in a position to recognise outstanding customer service becau...
