Network selection

[Ross102]

Hi, I am currently in the US and have the add on for using data etc for getting around.

issue I am having is my phone will not select a network to use. I have tried manual selection also but still no luck.

Any ideas on what I need to do? Or any ideas on how to contact EE for support when I am unable to ring?? 

thanks

[Chris_B]

@Ross102   Have you activated roaming on your EE account purchasing add ons doesn’t do that. 

[Ross102]

Thanks Chris, tried that and it has worked.
Appreciate the response!!!!

Sent from my iPhone

[Leanne_T]

Thanks for letting us know @Ross102

Have a lovely time 🙂

Leanne.

[jwhths]

Hi,  I'm also in the US. I don't seem to be able to navigate to a place to activate roaming.  My phone reports "not registered on network"

Thanks

[Christopher_G]

Hi @jwths

Welcome to the community.

You should be able to activate it in Account Settings > Parental & Data controls.

Chris