16-08-2022
02:19 PM
- last edited on
16-08-2022
03:04 PM
by
DanielPA
I cannot remember my voicemail pin and i was instructed to use the app. It appears there is no help for resetting pin why?
16-08-2022 02:33 PM
Hi @Deedior10,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to reset your voicemail PIN if you get in touch.
Thanks
James
16-08-2022 09:06 PM
@Deedior10 The my EE app is access your account your voicemail mail is on a server that your access via your phone voicemail, your my EE app has no access to that as It’s two different services that have no access to each other so you can not reset your voicemail pin from the app. But this would be a great option if it could be implemented through.