Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Scam calls when Abroad

Have anybody noticed that you get more scam calls when you’re roaming abroad? I have noticed that every time I land somewhere abroad I get several scam calls trying to sell me or help me to claim compensation?

Help

Third time writing his now!! Was on sim only changed to contract last month but didn’t realise they had added another line with the new phone and it was an e-sim so everything went over automatically. When I rang them to say I didn’t want two numbe...

WiFi calling suddenly stopped working

HelloDone all the diagnostics I can find. Restarted phone and router. Toggled WiFi calling, WiFi assist, flight mode off and on. Wife’s iphone works fine and can do WiFi calling. Mine can use WiFi but can’t do WiFi calling. Also tried neighbours WiFi...

Returned from europe

Just returned from majorca , didnt have a service out there for 9 days left i was on a contract , just returned and its telling me to top up 臘‍

Being Charged for Emojis in a Text Message.

On looking at my bill there are higher than normal charges, there was one charge I was expecting but there were quite a few others. On looking up I am now being charged for emojis in my text messages!! I have looked through my phones settings but ca...

Can’t receive calls or send messages

Since returning from Europe (Amsterdam) I can’t receive calls on my mobile nor will text messages go, though some have gone successfully. Have done all the actions suggested (on/ioff; Airplane mode; Reset etc) to no avail. EE currently closed! Any id...

WiFi calling not working on Ee or Bt but ok on sky

Wi-Fi calling has stopped working over the last two days. Four phones connected via EE contract not working, one phone via BT not working whilst a mobile phone on a sky contract is working. I have checked all settings including making sure that Wi-Fi...

Roaming in Spain

I’ve added a roaming package to my account so that I can use roaming while in Spain but everytime I try to make a call, I get a message from Orange (the local network) saying that I am unable to make calls. My husband is still with O2 which has inc...

Verification codes

“Hi, I’m able to receive regular text messages, but I’m not getting verification codes from banks and other services. These usually come from short-code numbers. “

No network access

Hi, looking for help. My mobile network is completely off not getting signal at all and it says sim 1 not provisioned and when I try to call 150 it says not connected to a network. Ive searched it and tried everything that I have found nothing is wor...