Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Text to say stop 2040

Hi how much do I get charged to text stop to these four digit phone numbers 2040 pleasedwhy they have started sending me marketing I don’t know but never asked for it and just started so I am not sure how much it will cost to stop ? Or any other way ...

Can't call

Hello I can't call from my number

Resolved! Jibe RCS spam

Hi i keep receiving text messages from JibeRCS with messenger verification codes I have not requested. Each time I delete the message and block the number but they keep coming and are clearly spam. How do I stop this ? Thanks

Abroad

I am in turkey and my data doesn’t work .?!

Resolved! Call forwarding to another UK number that I am taking abroad.

Hi sorry if this has been asked before but I have an Uk EE pay monthly SIM and am travelling to the EU for a couple of weeks where I will be using a UK Lebara SIM card while I am there (it cost me £4 for a month with 30GB data, unlimited UK calls and...

Phone locked by find my mobile can't enter IMEI number what to do

Data roaming

Calls

Using Phone abroad.

I have a EE sim on a Samsung s20 Ultra and I am trying to use it abroad. Every time I try to use the phone to make an outbound call I get a prompt stating 'outgoing calls barred'. I have paid to have a roaming packing whilst abroad, and was told my p...

EE WiFi hotspot

Hi alldoes anyone know if EE hotspot access is included with an EE mobile pay monthly contract?