Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Unable to change included extra on my Full Works plan

Hello,I've tried logging in to change my inclusive extra but when I go to the next page, it just says 'BLOCKED'. I've tried using the app (which is next to useless) and used various different browsers.Can someone explain to me why is it so hard for m...

Resolved! EE need to seriously look at their 3rd party service arrangements.

Just want ot express my extreme disgust at the arrangements for 3rd party services and allowing a contract mobile payment arrangement without the account holder knowing about it for a minor.Got a bill recently for over 200 quid when my children are o...

Resolved! ⚠️ Please think twice before using EE – I feel completely misled and scammed

I bought a dongle with 2 SIM cards from EE for my shop. On day one (Thursday) it worked fine, but from Friday onwards, the network completely dropped. I called customer service and was told it might be due to local maintenance, and it should be resol...

Resolved! Agreement to pay in place, but have still been blocked

Good evening. I was behind on my bills, but have agreed a repayment plan, and the messages received stated that as long as I follow my payment plan I would not have any restrictions as long as I miss no other payments. However this evening my phone h...

Resolved! Calls not working

Pay monthly phone. I pay for unlimited calls, texts and data, however I have tried to make a phone call this evening and its saying that I have exceeded my credit limit? How is this possible when I get unlimited calls? Cannot get onto the EE app due ...

Data roaming not working in Spain

Any ideas?CS says it is enabled. I've tried everything (resetting phone, etc) they have suggested and they are out of ideas.I get good signal with "3G" shown.

Resolved! Text 150

Texting ALL to 150 to find out how much data i've got left has not been working for a few weeks. I just get a text back saying sorry this seervice is temporarily unavailableDoes anyone know why this is??

Resolved! Hi i paid the bill but I couldn't make any calls

Resolved! Mobile blocked by EE

EE appears to have blocked my mobile which I’m still paying for. I can’t call their mobile number or 150 are there any ways to email EE?

Resolved! Hi, where is the plan monthly plan set up for the following ********

Trying to access the monthly plan. [mod edit: phone number removed from title, please don't post personal details in the community]