Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Mobile been disconnected but have paid bill

No Service After Trying Everything Possible!

Hello,I have recently paid a bill i was overdue on. It's been 4 days now and i still haven't had my service reconnected? I have tried the following:- Force Restart -Airplane Mode Toggle - Readjusting SIM -Wiping SIM -Standard Restart -Replacement SIM...

Extra charges on bill

I have been charged 24 pound for a picture. Seriously

Resolved! Wi‑Fi Calling

Hi, my Wi‑Fi Calling toggle is missing on my Samsung S24. EE needs to reprovision Wi‑Fi Calling on my line. Can a moderator help? The IMS menu is restricted and VoWiFi isn’t available.

Resolved! Can’t Set up WhatsApp

Hi. After a recent software upgrade on my father in laws iPhone 14, he was unable to get into his phone ( didn’t know his passcode) To cut a very long story short he visited a local mobile shop who took it back to factory settings. Don’t ask! So wife...

Resolved! Help from advisor

Hello ! I have the same problem above . Can you help me please with this ? I want to speak with one advisor! Thank you !

Resolved! I want to stop my plan

I want to stop my plan

Resolved! WiFi Calling issues

Hi, I have no signal at all, I have wifi so I've switched it to wifi calling but I still don't get phone calls, I would like some kind of booster but whats wrong with the wifi calling?

My phone is not receiving messages from Portugal Gov

Hello, I can't receive authentication codes from Portugal Gov, and seems like other phone services are okay, any help regarding this?

Resolved! SMS

could anyone help with the knowledge of not receiving SMS codes? EE works and it’s a new number but when it comes to receiving SMS codes for verification, I don’t receive them. Anyone know why? Or how to help?