Mobile Services

Lost Mobile number after accident and abroad, timed out

Good day to all, Awhile ago my phone was stolen in Spain, the account lay dormant, I'd paid the bill eventually although it was to late to secure my phone number. I asked for the reissue, I'd had accident and got better, losing emails and numbers was...

0345 numbers How do I get my phone to receive 0345 numbers

I need to be able to receive 0345 numbers how do I unlock the phone to receive these?

Cannot receive SMS

It's now been 9 days of trying to receive a flippin text to a new SIM I ordered direct from EE!!? I've spent hours on the phone to CS, tech2 team leader and tech2 to no availIt has cost me hours of my working week and wages, luckily I have a few othe...

Unable to send sms

Was working this month then all of a sudden cannot receive sms. Tried everything. Can receive calls and can receive 150 messages but cannot receive sms. Any ideas?

Resolved! Voicemail notification will not disappear even though there’s no message

Hi, can anyone help.I’ve getting voicemail notifications even though there’s no message.I’ve done a soft reset.I’ve had someone ring my phone, leave a message and I’ve listened to it and then deleted it and that didn’t work.I’m not sure what else to ...

Upgrading

Hello,if I upgrade when abroad will they disconnect and send a new sim or will the existing e-sim keep working on the new plan?

Resolved! Turn off parental controls

Hi how do I turn in parental controls

Resolved! Turn off safe search

Fix the big problem.

What is the problem? I am not receiving calls or making calls or sending messages. What is your problem? I spent a lot of money on shipping and I am still suffering.

Unable to make calls

Phone not working to make calls

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