Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Account messages sent to wrong number

I have 2 lines on monthly contract. I have asked again and again and again to have all account specific messages sent to one number, but still sent to the other line. For the 'best' network in the UK, is it that hard to control what number they are s...

Resolved! Cannot make calls after network update

Hi, I have two separate phones on EE, but on different accounts (one is my own, one is my employer's). I received network updates OTA recently, but I've now found that I cannot make outgoing calls on either phone (there's just silence when I try to c...

Resolved! Re: EE Voicemail: All you need to know

Hi, can you have a voicemail set up that callers listen to the message but have the mailbox turned off so there is no ability to leave a message? Thanks

Resolved! charges for photos

I have been charged for photos I did not send . I have never sent photos in the 10 years or more I have been with BT/ EE , why now???

Recycled mobile number, debt recovery agencies keep contacting me

hi, I had mobile number from EE thought it was a brand new number from Dec 2023, about 1 month into having the number I got a debt recovery agency call, recorded message, so contacted the agency via email and told them I'm not the person they ar...

How can I talk to EE with no phone?

If my phone is completely broken, how can I talk to EE? The website says to call or text or use the app, and I can't do any of those things!I came to my EE account to look for a potential mobile upgrade to give me a working phone but this experience ...

Hi..Why is my service suspended

Emergency calls only

Got my son a safer sim. Put in his phone activated it. Went to my phone emergency calls only. Have I done something wrong.

Help

I'm having trouble receiving one time passcodes is there any solutions

Resolved! Accessing voicemails on my other phone

How do I listen to voicemail on my other phone? I have recently set up voicemail pins on both phones but cannot work out how to use them to listen to voicemail on the other phone when one has run out of charge or is not working.