Webchat
Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks.
Mobile Services
Discussion about Mobile services, like roaming, calls, messaging etc
Forum Posts
Resolved! EEMMS Message
Received this message:You have received a Picture Message from ————. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number ———— with the password ————-Was just wondering if this is a legit message, especially since the fi...
Resolved! Conditional call forwarding
Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...
Resolved! Free 'Calling abroad from the UK' add-on query
I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...
5G and Signal Issues since switching to ESIM!
I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...
Problem WiFi no work
Buona sera, non capisco perché il mio Wi-Fi non funziona anzi buongiorno qualcuno mi può aiutare dato che ho pagato la bolletta grazie
Message not sending
Can someone please tell me why when I went to write to my friend it kept saying something about network wasn't accepting the message but yet other messages from me and my friend are fine because I shouldn't be having this problem as I top up £20 ever...
Extra charges
There is an extra payment of £60 for Picture Picture messages on my mobile phone bill this month. I don't know why. Please give me a detailed explanation. Regards ************ [Mod edit: Please do not share personal details as your posts are visibl...
