Phoning 150

[Shanfari]

Hello, I have three numbers with EE and all of them have been cut off, can we fix this please

[Shanfari]

Please can someone from EE call me

[Shanfari]

I need to speak to customer service from EE pls

[Shanfari]

I can’t call 150 or any other numbers. Can some from EE pls call me

[Chris_B]

@Shanfari  you need to call from a different number, no one here knows who you are let alone have access to your account to see why you’ve been cut off.  Have you tried using the service checker via the EE app under HELP/mobile/fix a problem with your mobile and clicking the EE mobile signal problems.    It could just be a network issue in your area.  

just to check do they work via WiFi calling?   Are you on contract or PAYG with these 3 numbers? 

[Peter_W]

Hey @Shanfari 

Welcome to the EE Community 👋

There are a couple of reasons why your devices could be without service, and like @Chris_B it's worth taking a look at our network status checker to ensure there aren't any local outages.  

If you still have service and find calls are being blocked when you dial out, this may be a suspension due to non-payment or an exceeded credit limit.

You can find more details on this, and how to restore your line, here:

Problems Paying Your Bill and Available Help | Billing and Payments Help | EE

Peter