Voicemail notification will not disappear even though there’s no message

Melads23 · ‎04-06-2023

Hi, can anyone help.

I’ve getting voicemail notifications even though there’s no message.

I’ve done a soft reset.

I’ve had someone ring my phone, leave a message and I’ve listened to it and then deleted it and that didn’t work.

I’m not sure what else to try.

any help help please?

thanks

XRaySpeX · ‎04-06-2023

@Melads23 : Leave yourself a VM & then delete it. See if that clears it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎04-06-2023

@Melads23 : Leave yourself a VM & then delete it. See if that clears it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Melads23 · ‎04-06-2023

Thank for the advice.

it’s gone 😊🙏

XRaySpeX · ‎04-06-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

I would've thought my post was the Solution, but it's your choice.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Melads23 · ‎05-06-2023

Hi, tbh I’m not sure if yours was the solution but I thanked you anyway. I think the actual solution was getting someone else to ring and leave an answering message, which I’d read on a different thread. I say this because, the last step I tried was that one and it didn’t work straight away so I posted on here. I then read yours and went to try it and the notification had already vanished. So I can only presume it was the ‘get someone to ring me and leave an answering message’ that did the trick.

Leanne_T · ‎05-06-2023

Thanks for coming back and letting us know @Melads23

Leanne 🙂

LBKB · ‎26-06-2023

I am also having the same problem

XRaySpeX · ‎26-06-2023

@LBKB : Did you try my suggestion?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

LBKB · ‎26-06-2023

I have tried ringing from another phone and then deleting the voicemail, that didn’t work.

Melads23 · ‎26-06-2023

Hi,

I’ve read your thread and just to clarify, did you get someone else to ring and leave a voice message and then delete it once you’ve listened to it till the end? This worked for me but didn’t happens straight away.

good luck