Voicemail notification will not disappear even though there’s no message

[Melads23]

Hi, can anyone help.

I’ve getting voicemail notifications even though there’s no message.

I’ve done a soft reset.

I’ve had someone ring my phone, leave a message and I’ve listened to it and then deleted it and that didn’t work.

I’m not sure what else to try.

any help help please?

thanks 

[XRaySpeX · Accepted solution]

@Melads23 : Leave yourself a VM & then delete it. See if that clears it.

[Melads23]

Thank for the advice.

it’s gone 😊🙏

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

I would've thought my post was the Solution, but it's your choice.

[Melads23]

Hi, tbh I’m not sure if yours was the solution but I thanked you anyway. I think the actual solution was getting someone else to ring and leave an answering message, which I’d read on a different thread. I say this because, the last step I tried was that one and it didn’t work straight away so I posted on here. I then read yours and went to try it and the notification had already vanished. So I can only presume it was the ‘get someone to ring me and leave an answering message’ that did the trick. 

[Leanne_T]

Thanks for coming back and letting us know @Melads23 

Leanne 🙂

[LBKB]

I am also having the same problem

[XRaySpeX]

@LBKB : Did you try my suggestion?

[LBKB]

I have tried ringing from another phone and then deleting the voicemail, that didn’t work.

[Melads23]

Hi,

I’ve read your thread and just to clarify, did you get someone else to ring and leave a voice message and then delete it once you’ve listened to it till the end? This worked for me but didn’t happens straight away.

good luck