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Community Activity
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Please increase EE SIM capacity
I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...
Linking mobile account to broadband.
I’m really getting fed up now. I’m originally a BT broadband and mobile customer. I wanted to upgrade my SIM cards and the only way was to transfer my whole package to EE. That was a several weeks ago. I have since been billed for my broadband/tv pac...
No confirmation
I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.
Resolved! Review - very disappointed
I don't usually leave bad reviews but this time I was so disappointed by the service and the lack of help that I can't help but complain. My partner and I moved back to the UK in August 2024. We decided to open a broadband and went to a store in Wort...
Will EE ever fix the problem of linking accounts for ex BT customers
Good afternoonI's over 6 months now since we switched from BT but EE can still not work out how to link my Broadband & Mobile accounts. So much for being a high tech company Dave
Sim only
Just ordered a 25GB sim only deal. Is that 25GB per month or a fixed amount over 2 years?
Remote
These EE TV remotes (Previously BT) are useless. Tried resetting “using home/9 and home/7 but still the volume button won’t work. Taken remote apart to clean contacts, guess what?……….still not working! Come back my old Humax setup. But now I’m tied i...
New contract
My previous contract ended in January so I restarted a new contract and got a.new phone as well ,I have changed number but they are still using the old contract number also my bill has risen as well and they said my new contract was for a watch not ...
Re: 5G Not Working
I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...
