Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! No Sim message in USA

Hi, our daughter has the roam abroad pass and been in the USA since 6th Jan, yesterday she got the ‘no sim’ message on her phone… ee technical have reset her settings and say all should be good but it’s still the same! Her friends U.S.A. sim works fi...

pumpmonkey by Established Contributor
  • 861 Views
  • 14 replies
  • 2 Helpful

0330 calls

I cannot connect to  0330 number, I make the call as normal and it rings, when the call is picked up it just goes silent but its still connected . I need to be able to contact this number as its my absence line am having to borrow a phone just to cal...

Calls when abroad

I am in St Vincent. My data roaming is on. EE have confirmed I have worldwide roaming. I am connected to Digicel the local Caribbean network. I can call UK numbers. When I call a local (St Vincent) number I get "call ended" with no ringtone. Note tha...

BazzaS by Investigator
  • 843 Views
  • 13 replies
  • 0 Helpful

Mobile data not working abroad

Have set up Roaming but my son's mobile data on his Pixel 4a isn't working in the US. Have tried restarting etc. Any further suggestions?

Alir23 by Investigator
  • 10693 Views
  • 3 replies
  • 2 Helpful

ROAMING EU

I'm outside UK, I'm paying EU roaming but I CAN'T CALL or TEXT with my data. is there any solution? Thank you 

AgnesePt by Visitor
  • 523 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone not working abroad

I am abroad with my family. I have bought roaming passes. One of our four phones is dead - it cannot call or get data. MyEE shows no charges and plenty of data left. The other three phones are similar. I cannot get through to customer service. All I ...

Son has no service Abroad - Austria

My son is away in Austria on a school trip. He has an iPhone 11 with  full access to EU roaming, plenty of data, and his phone is activated for roaming. Four calls to EE have failed to resolve this and he remains out of touch. Waiting to see if 24 ho...

mrsCP73 by Visitor
  • 949 Views
  • 2 replies
  • 1 Helpful