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International roaming

nahmed06
Visitor

Hi 

I'm in the USA on holiday...

I've been told by a customer services services rep that I'm on the old x20 tariff and so get free international roaming.

I can not access the Internet except over WiFi...and I strongly suspect I'm being charged for phone calls...

Can you please help 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Does your phone show a connection to one of the US networks?

Chris_B
EE Community Star
EE Community Star

@nahmed06     Just to check when did you last upgrade? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.