25-08-2026 11:25 AM
This is really poor service. I need to make an urgent call.
Solved! See the answer below or view the solution in context.
25-08-2026 02:22 PM
it is now working again. There must have been a glitch.
25-08-2026 01:23 PM
Hello @Sboulezbrown ,
Welcome to the community?
Are you in the UK or abroad/
We need more information in order to help you, it is not a poor service, as no one knows where you are or what you have tried thus far.
25-08-2026 02:04 PM
I am in France. My husband has the same problem and I can see that several customers have reported a similar problem.
25-08-2026 02:07 PM
@Sboulezbrown thank you for letting me know, the problem is down to EE worldwide outage, which they are trying to resolve and that is why there is no network connection at present, sorry not helpful I know, but that is the only answer I can give to you.
25-08-2026 02:22 PM
it is now working again. There must have been a glitch.