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Unable to make any calls other than WhatsApp!

Sboulezbrown
Investigator
Investigator

This is really poor service. I need to make an urgent call. 

1 SOLUTION

Accepted Solutions
Sboulezbrown
Investigator
Investigator

it is now working again. There must have been a glitch. 

View solution in original post

4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

Hello @Sboulezbrown ,

Welcome to the community?

Are you in the UK or abroad/

We need more information in order to help you, it is not a poor service, as no one knows where you are or what you have tried thus far.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

I am in France. My husband has the same problem and I can see that several customers have reported a similar problem. 

@Sboulezbrown thank you for letting me know, the problem is down to EE worldwide outage, which they are trying to resolve and that is why there is no network connection at present, sorry not helpful I know, but that is the only answer I can give to you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
Sboulezbrown
Investigator
Investigator

it is now working again. There must have been a glitch.