Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

roaming europe

Hello,Will there be any changes in roaming internet charges from June?

SMS text going to other phone without SIM card?

Hello community, I have recently got a new iPhone and have installed my SIM card everything is working. However someone has tried messaging me via SMS but the text is not being reciecved instead it is going to my old phone which has no SIM card and o...

Resolved! Data roaming

Hey, I’m going to turkey on Saturday but don’t want to pay extortionate rates to use my data whilst I’m out there, is there a way around this so I can use my existing data?

How do i know if i can call and message abroad

Resolved! Setting roaming for my other contract

Making calls abroad

Anyone from EE available? I am in France and can't connect to any services unless on donor else's WiFi. Can't make calls. Got a text when I arrived to say my services will work fine! Can you assist?

Resolved! Roaming in EU

Is there a setting on my account that shows if I am entitled to free roaming in EU and where can I find it?

Using Mobile abroad

Help,I a roaming bundle but my phone has been blocked whilst abroad?

Roaming when abroad

Hi. I was recently abroad (in New York) and whilst in USA I used my EE app and added the roaming to my account at a cost of £15. Unfortunately the roaming did not work at all while we were abroad. Please can you take it off my account for the future ...

Replacment sim isnt working

Says no signal have tried turning off calling 150 turning airplane mode on and off any other tips or anyone know what I need to do