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Re: No service when abroad

DeBric
Explorer

Hi  i have same problem in Latvia , cant make calls and use network here

9 REPLIES 9
Leanne_T
EE Community Support Team

Hi @DeBric 

Do you have a pay as you go or pay monthly account? 

Have you manually searched for networks? 

Leanne 🙂

I have contract , try to connect another network, but i can't to connect it
Leanne_T
EE Community Support Team

Thanks @DeBric 

Did you text ROAMING to 150 before travelling abroad? 

Leanne. 

No , because i was in may in Latvia , and don't need nothing send and
everything was fine
Leanne_T
EE Community Support Team

Thanks @DeBric 

Have you made any account changes since May? 

Leanne.

No nothing changed
Leanne_T
EE Community Support Team

Thanks @DeBric 

To check the account and see why this is not working, you would need to call us from any other phone on +44 7953966250

Leanne.

No i will just change network if from me will be taken charge 2.29 per day
for nothing ...
XRaySpeX
EE Community Star
EE Community Star

The charge of £2.29 per day will not be taken for nothing but only for something, namely only on the days that you use your UK allowances in EU. So if you can't use them there you will not be charged anything.

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