Mobile Services

No service abroad

Hi, hope this is in the correct forum. I have an Oppo Find X2 lite with an EE Sim only contract based in the UK. I am currently in Singapore, Before I came I checked roaming is enabled with EE and my phone says enabled but I cannot get any signal to ...

Unable to call UK from europe

I have purchased a roam abroad pass. Received text to say roaming activated, but I cant make calls to UK nor text. Can't even text 150 to get balance. . Help! I need to contact home UK

Someone is using my number to enter competitions, how do I prevent them using it

Hi, just wondered if anyone out there has noticed that their number is being used to enter competitions and how to stop it from happening?. thank you.

Have paid for roaming but can’t call out, can’t call ee

I’m in Madeira, paid for a roaming pass but can text out but can’t call out though can receive calls, why ?!!so I can’t phone we to sort !! help please

Resolved! EE closed my account- cannot even call them

EE seems to have closed my account (despite my still having enough credit) - and problem is I now have no service on phone so cannot call their helpline...what should I do?

Iphone13 mini unable to send texts

This has been driving me mad for quite a few months. I am unable to send text messages. iMessages are fine, whatsapp fine but texts (green bubbles) just don’t send. can anyone help with this? Thank you in advance.

Unable to call Portuguese number while in Portugal

Can’t seem to be able to call any Portuguese number while in Portugal.Can call U.K. numbers ok. Roaming all set. Network fine. 150 confirmed roaming is set and ok to use. It’s a pay monthly product from way before Brexit so all is included.What’s hap...

Thrown off the EE Network after 25 years.

We all suffer from Scam calls pretending to be EE etc. Its part of life for everyone now. So what happens when you get a Scam call twice in one day, then have a genuine call from EE which you also decline to take because you also fear that to be Fa...

Login code text messages rarely arrive

I'm having a persistent problem with login codes for websites sent by text message simply never arriving, even if I resend them multiple times. It's been getting gradually worse over the past 6 months, to the point where logins using text message cod...

Resolved! Cypress Travel

What do I need to use my phone abroad thanks ian

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