Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Network coverage

I am currently in Seattle, Washington and my mobile broadband device (MiFi) will not connect. It is fully charged, I have removed the sim card and reseated it. It worked perfectly in Canada and in Alaska but for some reason will not connect here.

Unable to get a signal roaming in Mexico

I have a contract and activated roaming and paid 15 pounds for relevant roaming monthly add on before I left. I cannot access any signal on my ee sim. I have had to resort to buying a n esim which works fine so it is not the networks here at fault.I ...

Resolved! Re: Can’t make phone calls or text abroad

Hi I need help too actually now I’m in Pakistan but I am unable to make calls and send messages even I’m getting voicemails and missed calls but I’m unable to listen to them I purchased credit and package I do have minutes and sms but they are not wo...

Picture messages

A friend has sent me a picture message, when trying to retrieve it several times. The phone number says star with 447????? Any ideas about this thank you

calling

hi i want to ask if we call from our mobile to landline which no is started with 020 code does that call cost or its included in monthly plans minutes

No mobile data out of UK

Anyone can help! how can I get my mobile broadband living in Spain?I already have a plan but I cannot use internet and calls and anything living in Spain!I already pay the plan!

can EEs customer service possibly get any worse

trying to contact customer service is like trying to win the lottery jackpot 3 weeks in a row.having recieved a text saying some crap about fiddling with the networksaying i would need to connect to wifi to use my mobile.i cannot get any service and...

Calling uk from Germany

I can call German numbers but i can’t call uk numbers. I can’t find the manage my device option either.

No connection on holiday in uk

Hi I have just returned from blackpool. I was so frustrated and annoyed that I had very little usage of my phone whilst on holiday. My family and friends could not hear me during phone calls and I had very limited data use. I could not receive calls ...

Sim card not working

We are currently in Lanzarote and all of sudden the sim card we are using is saying emergency calls only and can't do anything with it