Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Roaming in Canada problem

I have also had this problem, landed in new York yesterday after adding the roaming option the day before the flight, it worked fine in new York, then caught the connection flight to Canada and the signal is literally none existant, if I reboot the s...

Resolved! EU roaming charges

I'm very frustrated trying to figure out how much it's going to cost to use data while in Poland. We have pay-as-you go packs and EE keeps you running in circles without making it clear about the charges. Please advise.ThanksJM

Resolved! Phone

Why when I ring 150 to sort my upgrade out does it keep cutting off have tried it for last half hour just keeps cutting me off after 20 seconds or so.

Resolved! Goin abroad

Just wanted to know if my phone will charge me for goin to France I've just set up monthly payments

Resolved! Data roaming

Hi I am in Bulgaria thought I was only going to be here for a week, I have extended it to 3 weeks. I only used the internet for 10 mins when I arrived on the 15th June (it was a very late arrival) looks like I have been charged for that 10 minutes! A...

无法在欧盟使用数据

Resolved! Southern Ireland

I’m going to Southern Ireland tomorrow, can I use my Normal contract over there or do I need to have an add on to go over.Thanks

Subscription pack and roaming

I’ve got a recurring PAYG subscription pack and credit on my account. EE says I need to pay a roaming charge to use my phone in the EU. When I text ROAMEU7 as instructed on the EE text message, it tells me I’m not eligible for the add-on. Any ideas? ...

Cannot make calls abroad

I can’t make calls while abroad, even though EE says I can, I’ve tried resetting etc, I have an iPhone 12.any advice?

Voicemail turn off

A week or so ago I read a post from someone saying that they had problems turning off voicemails by sending VM off to 150 I rang tech support who checked with their second line team and they said they are aware of a problem and are working on it. Th...