Mobile Services

How I use my iPhone in Brazil

Hi How I use my iPhone in Brazil

Unable to send text messages (iPhone)

For a few days now I have been unable to send normal text messages from my phone, although I am receiving them. I am on a PAYG pack and texted BALANCE to 150 which shows i still have a lot of data left and unlimited texts and minutes. Any help with r...

Cannot reach support on 150 from EU

I am trying to reach EE support as cannot make calls in the EU even though have credit and when Dial 150 or any other EE helpline number I only get the top-up options. Have restarted phone etc..... 

my phone will not allow any in or outgoing calls or any data use in Turkey

SIM card not working

I work overseas but keep my UK SIM for when I return home and to receive One Time Passwords from UK banks etc. The SIM has suddenly stopped receiving messages and says it's not registered but it's still showing up on my phone. Bill has been paid and ...

Very slow internet speed

My internet is very slow

I cant receive messages or phone out.

My phone is not working I cant receive messages or phone out.

Re: Text messages from PayPal not being received.

Do you have any advice? I haven't been able to get any messages from people I haven't saved as a contact. I can only message those people who I've had a conversation with before, I am in urgent need since my tiktok account will be deleted soon but I'...

Re: Phone not working abroad

Need to connect with an adviser as this is ongoing. Frequent traveller - Dubai last wk - no phone and lots of communication. Italy today - no phone and no way of contacting ee

Holiday to America

Do I need to let you know/ how do I let you know I’ll be in America for two weeks from 10th June?what will the charges be?thanks