Cant contact Customer Support - cant receive incoming texts

[edsib1]

Hi,

How can I get in touch with customer support? Ive tried 150 but its automated, and it wants to send me a text - but my phone is not receiving text messages after porting number over.

Some manager clearly hasn't though this through.

Ian.

[Leanne_T]

Hi @edsib1 

Thanks for coming to the community. 

When did your number transfer? 

Have you restarted the phone? 

Leanne 🙂

[edsib1]

Its ok - i managed to contact tech support via the 07953 number.

[Leanne_T]

Thanks for coming back and letting me know @edsib1 

Leanne 🙂