Mobile Services

Resolved! EE closed my account- cannot even call them

EE seems to have closed my account (despite my still having enough credit) - and problem is I now have no service on phone so cannot call their helpline...what should I do?

Iphone13 mini unable to send texts

This has been driving me mad for quite a few months. I am unable to send text messages. iMessages are fine, whatsapp fine but texts (green bubbles) just don’t send. can anyone help with this? Thank you in advance.

Unable to call Portuguese number while in Portugal

Can’t seem to be able to call any Portuguese number while in Portugal.Can call U.K. numbers ok. Roaming all set. Network fine. 150 confirmed roaming is set and ok to use. It’s a pay monthly product from way before Brexit so all is included.What’s hap...

Thrown off the EE Network after 25 years.

We all suffer from Scam calls pretending to be EE etc. Its part of life for everyone now. So what happens when you get a Scam call twice in one day, then have a genuine call from EE which you also decline to take because you also fear that to be Fa...

Login code text messages rarely arrive

I'm having a persistent problem with login codes for websites sent by text message simply never arriving, even if I resend them multiple times. It's been getting gradually worse over the past 6 months, to the point where logins using text message cod...

Resolved! Cypress Travel

What do I need to use my phone abroad thanks ian

Roaming pass

Hi I got added a data roaming pass on Saturday for me travelling to Australia I got a text saying it had been activated and I would pay £15 a month for this. I have now got to Australia and my phone won’t work atall except on WiFi I have no signal to...

Resolved! Add

Please I am in Spain want a add on bundle to use my phone ee said they was calling me back

Cant make calls

Only recently I have been unable to make outgoing calls. Can answer them with no issues. For reference I am on the Isle of Man.

Resolved! My new number is still registered with another network

I've had my phone number for 3 weeks now and I'm getting SMS messages from the Three network addressed to an individual that I do not recognise, saying that this person needs to contact them regarding payment. Is there any danger that Three can stop...

Mobile Services

Forum Posts