Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! EU Roaming charges

I'm sure this must have been asked before but can't find an answer.I appear to have this add on at £2.29 per day (for free) and I've used it recently, it was great. My Q is, do I only get charged for any day I use it in the EU and therefore when back...

Resolved! Roaming Abroad Pass

Hi, Does the Rpaming Abroad Pass cover Turkey. Its not very clear on the website. Thanks

Ross103 by Visitor
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  • 1 replies
  • 2 Helpful

How to prevent retrieving voicemail charges when abroad

Hi,I am trying to figure out how I have  been charged for retrieving a voicemail message whilst abroad as I use visual voicemail?  There is nothing in my device call history which suggests I called voicemail.  So how have I done this? Thanks. 

may755 by Contributor
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  • 2 replies
  • 0 Helpful

Why

Dear EE! I have been a member of ee for 9 years, but I have never seen such a bad service telephone network as in the last 6 months! I have 3 subscriptions, we are hgv drivers, but it is simply impossible to call uk or any other eu number because it ...

International roaming

Hi I'm in the USA on holiday...I've been told by a customer services services rep that I'm on the old x20 tariff and so get free international roaming.I can not access the Internet except over WiFi...and I strongly suspect I'm being charged for phone...

nahmed06 by Visitor
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  • 0 Helpful

Resolved! Roaming

Hi. I am off to the Canary Island for the first time outside Brexit. I am confused by the roaming charges. It says that if I pay £2.29 a day then I can use my phone exactly as I do in the UK but then I read that I will be charged for picture messages...