Mobile Services

Phone stopped working abroad

I'm in Portugal and been using phone here since 22nd may. Today I cannot use data, calls or texts.I'm pay monthly we customer I have not reached the price cap setI really need to have use of my phone later today when not in villa with WiFi Any sugges...

Roaming

Hi i need to purchase roaming for mexico from 8th june -23rd June 2023 Many Thanks

How do I verify that a telehone number is a valid and in-service number in theU.

Text

phone will only receive texts but will not send texts,have done all steps such as resetting phone,trying other apps but still have same problem

EE not working

Phone will not receive texts and I can't even call EE customer service to ask about this. I have topped up recently but can't buy an add on, please help  

Vip account

Iam so confused I went in to chat the other day they couldn’t access my account apparently I have a vip account I’ve been with ee for years and have no idea what that is. Also tk get any answers to questions I ring 150 and get straight through to cus...

Not able to receive authentication messages

No data connection with Asus ZenFone 6

I can make & receive calls and texts. But the data connection refuses to work. If I dial*#*#4636#*#* and look at the phone information part, it shows the preferred network type as gsm\wcdma\lte (prl). Data as not connected. The only time it showed as...

Diverting caĺl to a UK phone in EU

HiLeaving my phone in UK, diverting calls to my spare mobile roaming in EU.Will i get roaming charges for diverted calls to another  UK number which will be in EU.