Mobile Services

EE Business phone

Hi,Can anyone help? i've been in Spain the last week and my phone rings twice and then hangs up when someone calls, i have EU Roaming currently active, i can make calls back to the UK no problem.

Re: Phone won’t connect to a network in the USA

My phone is on sos network in USA I've paid for roaming and still not working. Turned phone on and off too still nothing. I can't either add a network manually Please help

Resolved! voicemail settings outside UK

I was in Thailand recently and tried to retrieve a voicemail to my UK number. I was given the option to access the voicemail with either the Thai international dialing prefix or the usual UK prefix. I opted for the Thai prefix but since I have return...

Resolved! Roaming package

Hi, I’m going on a cruise to Norway 27-29 June. My billing period starts on 26th of the month. Can I purchase a roaming package for the month of June or does it have to start on the same day as my billing period? If so, can I also get a daily package...

Message not delivered

Hi does anybody know what this means please? Message could not be delivered, because of error (code 064).

Problems calling some numbers in China

Very recently a phone on my EE account has stopped being able to call some numbers in China. We have the 500 mins International Add-on and it has always worked until now. My wife was trying to call her elderly mother in China who does not have a mob...

Mobile network not supported by service provider

HelloI'm in Malta at the momentAnd this morningEE sim suddenly didn't work.It says 'Mobile network not supported by service provider'I checked my EE page on EE website but I can still uae it, and I put the sim it back again.But it doesn't work.

I am in the US and cannot connect to any carriers or use 4G. I need help urgentl

This is what it shows at the top of my screen, everything is set correctly in settings (network selection is on automatic) see below:

Not receiving messag

Hi i transfered my number from Lycamobile to ee, I did it last Friday and today I can use my old number like a new in ee . But the problem is I can’t receive any messages I mean text messages . I’m iMessage everything is ok , if I’m calling to someon...

Upgrade through online chat

I am looking to upgrade but cannot online as sending code to mobile which is not working ...the online chat never seems available and looking to do this whilst at work so cannot call

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