Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not working roaming in Hungary.

Barbi97
Investigator
Investigator

‎24-05-2023 10:38 AM

Hi. I arrived in Hungary two days ago. I had my cell phone twice for half a day. since then it hasn't and I don't understand why. should I have activated something else in the UK? what can I do? i tried restarting the phone, looking for solutions but nothing works. Please any help? 

0 Helpful
4 REPLIES 4
Barbi97
Investigator
Investigator

‎24-05-2023 10:43 AM

I meant I had mobil data until twice for half day

0 Helpful
Christopher_G
EE Community Support Team
In response to Barbi97

‎24-05-2023 12:56 PM

Hi @Barbi97 

Welcome to the community.

Do you have an active spend cap? Have you tried manually connecting to another available network?

Are you on a contract plan or pay as you go?

Chris

Barbi97
Investigator
Investigator
In response to Christopher_G

‎24-05-2023 01:39 PM

I have contract. Yes I tried. I don’t have any spend cap. It shows £0.00

0 Helpful
Christopher_G
EE Community Support Team
In response to Barbi97

‎24-05-2023 02:29 PM

It may be worth speaking to our Mobile Care team so they can check everything from our side for you, @Barbi97 

You can find our contact information, including an international number, on our get in touch help page. 

Chris