Mobile Services

New Phone

Hi,I have tried emailimg Customer relations and the email keeps bouncing back!!The same thing happened on emailing EEs CEOs etc and those also bounced back.Is that because aee are receiving too many complaints and these guys do not want to hear about...

New roming charges

How will the new roming charges affect me as I live in jersey ?

Roaming not working in US

Hello Community,I'm on pay monthly and activated roaming abroad via text and received a confirmation message while in UK. Having landed in the US, it's not working and the EE page on data on the Sign In To Network iFrame says "you don't have data, bu...

Use abroad

I’m in Spain can I call back to uk not just FaceTime please

Roaming and text not working

Hi Team, I am in Philippines and I can see my roaming data is turned on. I am currently on plan but unable to roam data here and unable to receive or send texts. Outgoing texts or phone calls to EE are also not working.I am not getting a signal at al...

Trouble getting Roam Further to work in Canada

I am in Canada currently. I have Roam Further, I have a Spend Cap in place. However, I can get no phone signal or data with Auto or Manual selection. Help.

Roam abroad pass

I have added the Roam Abroad Pass, however I am unable to use my data allowance. Does anyone know why ?

Re: international calling

This is not working!!!

I purchased data for turkey but it hasn't turned on? Got nothing

Anyone have any ideas why the data package I've activated hasn't turned on. I'm in turkey with no data so have rely on WiFi which is a pain

Resolved! EU Roaming charges

I'm sure this must have been asked before but can't find an answer.I appear to have this add on at £2.29 per day (for free) and I've used it recently, it was great. My Q is, do I only get charged for any day I use it in the EU and therefore when back...

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