Mobile Services

How do get get data roaming fur usa

Unable to receive telephone calls

Using phone abroad

My son is on our family plan, controlled by me, and didn't text ROAMING to 150 before he went to Sweden. Now he can't use data/phone. What do I need to do? Help please, thanks! 

How I use my iPhone in Brazil

Hi How I use my iPhone in Brazil

Unable to send text messages (iPhone)

For a few days now I have been unable to send normal text messages from my phone, although I am receiving them. I am on a PAYG pack and texted BALANCE to 150 which shows i still have a lot of data left and unlimited texts and minutes. Any help with r...

Cannot reach support on 150 from EU

I am trying to reach EE support as cannot make calls in the EU even though have credit and when Dial 150 or any other EE helpline number I only get the top-up options. Have restarted phone etc..... 

my phone will not allow any in or outgoing calls or any data use in Turkey

SIM card not working

I work overseas but keep my UK SIM for when I return home and to receive One Time Passwords from UK banks etc. The SIM has suddenly stopped receiving messages and says it's not registered but it's still showing up on my phone. Bill has been paid and ...

Very slow internet speed

My internet is very slow