Mobile Services

Resolved! Charged for emojis

Hi,will i be charged sending an emoji from an iphone to and android phone through text message? thank you

Resolved! Can't receive or send SMS abroad

Hi EE community, I'm on a pay-as-you-go contract with EE - which has plenty of credit on it - but am unable to send or receive SMS messages while abroad. This is a long-standing problem which I was previously told by an EE rep had been resolved - but...

Resolved! Voice mail

I am going to Turkey and want to turn of voice messages so I do not receive any voice CNN messages that will incur charges. how do I turn off voice messages?

No signal in Armenia

Have tried everything that’s been suggested and been on EE messenger and they haven’t been able to help.

Can’t make calls when had further roaming add on in the US

Why can’t I make calls in the US when I’ve had an add on further roaming add on

I can’t make or receive calls

I signed a contract with EE over a week ago and while my data is working just fine I just realized I cannot make or receive calls. It’s absolutely ridiculous as I paid my bills and I need to make an urgent call after hours of customer service and I c...

Unable to call from Australia to UK with roaming package enabled

I purchased the £12.50 pass to be able to use my data, SMS and phone calls allowance in Australia. I am able to use my data and send SMS, however, I cannot call any number in the UK. I have received calls from the UK, but unable to make any calls ba...

Suspended line

My line has been suspended. I just paid my bill so please reinstate it. Thanks.

Resolved! Cuba

Travelling to Cuba, what is cheapest way to use phone?

Re: EE RIP Off

Not true. I agreed a sim only deal at the start of April, to commence end April. I was told the lack of foreign calls/data could be back filled with a foreign monthly package when abroad costing £10 per month.Today is the start of the new deal. Gener...

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