Mobile Services

Why would international call numbers be barred from my phone?

Dear Community, I am trying to reach a family member in the Caribbean and as we know there is a five hour time zone difference. The time in the UK is now coming up to midnight but in the Caribbean it's coming up to 05.30 a.m. The call is super super ...

Resolved! Re: How can I change my number

I’m getting nuisance calls can I change my number for free?

Re: Can't send text message - Error 0

I've been having the same problem all day and I'm trying to text someone who is also on EE so I think maybe your wrong, they can ring me I can ring them but we can't text

Resolved! Voicmail

How can I cancel my voicemail? Spam Calls, Voicemails thatcare blank ...Not at all clear here

Re: Sim card disconnected

Hello I have the same problem. In Spain paid for 1 months roaming on Sunday, now my message states no network, disconnected, .unable to contact ee as no phone or message system . Could someone from Ee contact me by email so that I can sort this. Tha...

EE Business phone

Hi,Can anyone help? i've been in Spain the last week and my phone rings twice and then hangs up when someone calls, i have EU Roaming currently active, i can make calls back to the UK no problem.

Re: Phone won’t connect to a network in the USA

My phone is on sos network in USA I've paid for roaming and still not working. Turned phone on and off too still nothing. I can't either add a network manually Please help

Resolved! voicemail settings outside UK

I was in Thailand recently and tried to retrieve a voicemail to my UK number. I was given the option to access the voicemail with either the Thai international dialing prefix or the usual UK prefix. I opted for the Thai prefix but since I have return...

Resolved! Roaming package

Hi, I’m going on a cruise to Norway 27-29 June. My billing period starts on 26th of the month. Can I purchase a roaming package for the month of June or does it have to start on the same day as my billing period? If so, can I also get a daily package...

Message not delivered

Hi does anybody know what this means please? Message could not be delivered, because of error (code 064).