31-05-2023 05:21 PM
Hi i need to purchase roaming for mexico from 8th june -23rd June 2023
Many Thanks
31-05-2023 05:32 PM - edited 01-06-2023 02:29 PM
Hi @Carole2140.
Welcome to the community.
Do you have a plan that has inclusive extras?
If yes, you could choose the Roaming Pass which will provide you with your calls, texts and data.
Alternatively, you can pay £15 by texting ROAMING PASS to 150.
Please also ensure you text ROAMING to 150 to activate roaming as purchasing the pass does not automatically do this.
Katie
01-06-2023 02:26 PM
@Carole2140 : The Roam Abroad Pass is charged £15 per billing month from the billing month you order it (text ROAMING PASS to 150) to the billing month you cancel it (text STOP ROAMING PASS to 150).
02-06-2023 02:09 PM
Hi Katie,
I only have an ee sim in my iPad and don’t have a smartphone so how do I activate a Roaming Pass if I can’t text?
Ta,
Richard
02-06-2023 03:44 PM
Hello @clayrichard.
You should still have the messaging app on your iPad.
If you don't please give our customer care team a call on 07953 966 150 from any landline or provider.
Katie