Mobile Services

I'm in the USA, roaming is on but ROAM FURTHER pass is not working for making ca

I bought the roam further pass before I left UK. Data is working but I'm unable to make calls or send sms. Rebooted the phone. Roaming is switched on.Used this back in December when visiting the States.Calls do not connect. Cannot even call Customer ...

Sim Card not working on any device

My SIM card just stopped working from earlier today. I tried to download an E-SIM but there's no way to access the QR code. I need to use my phone to log into my work due to two factor authorization. How do I get it to work again?

Re: I’m travelling to Switzerland today and need to use phone. No problem?

Monthly plan.

Calls barred despite roaming on

My husband cannot make international calls on his mobile from the Uk, despite setting up roaming on his phone by texting Roam 150 to EE.Please can someone advise as he is clearly set up on the app, and the text confirms that ‘Roaming’ is on. He is th...

Resolved! Can i call the UK from saudi arabia on my UK mobile phone?

Expected call

I was expecting a call from a man from the Newcastle centre I called on Wednesday - I think he’s called Brad

People are getting unobtainable number when trying to call & signal terrible

I have had problems with the phone signal for a while now. I use the dual sim on my Samsung Galaxy S22 ULTRA- Vodafone work SIM is fine but my personal EE has gone terrible. People are also receiving an unobtainable number message when they call my E...

Roaming USA

Arrived in Orlando yesterday and unable to connect to roaming. Tried all the usual and looked up on online what to do but nothing is working. Can't get a signal to phone Ee to sort. Any suggestions?

Re: No phone signal

Same issue, no signal nor access to EE app

Incoming Call number not showing after contract to PAYG.

I switched from a contract to PAYG about a year ago and ever since 99% of my incoming calls show as "Unknown" (weirdly the odd one will show up from a contact. Same number, same SIM, just telling the computer). Doesn't show any contacts or even just ...

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