Mobile Services

Roaming not working AUS

Arrived in Australia 2h ago and am consistently on SOS despite turning on and off multiple times and changing the network provider manually. If I turn flight mode on and off I get approx 2mins of 4g each time, and then it kicks me off again. I was us...

Sold a package I can't use.

Hello, I have some issues. I signed a new contract last august for 2 years. I was preparing to work abroad and the sales person said the phone would work abroad. I have to use data roaming services which are not cheap and don't last. I can't ring int...

Re: roam eu

plz remove this data roaming

You have dialled an incorrect number - but it is correct!

Hi,I'm hoping someone else has had the same problem and can offer me some advice? All of a sudden since yesterday, I am unable to dial my mum's landline number from my mobile? I have turned my phone off several times, it is on the latest update, I've...

Gifting data

I’ve managed to gift data to my daughter. It’s showing on her account , however it’s not allowing her to use it . She’s switched the phone on and off but still not working .

In Vietnam - receiving calls from UK

Hi, I forgot to set up before leaving UK. So how do I set up an ADD ON to be able to receive UK calls on my EE sim? Thanks

Calls, Texts etc from Spain to U.K. I plan to pay £2.29 a day for E.U. roaming.

Will there be additional charges every time I call home (U.K.), or send a text or picture ON TOP of the £2.29 a day I'll pay to use my phone in Spain?

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