Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Someone have the same phone number like me

Can someone please help me with the issues wich i having since i moved from o2 in to EE keeping my old number , various people teling me that they called me on my number but someone else pick up the phone, how it's is even possible ? Even once i trie...

Adiadim by • Investigator
  • 544 Views
  • 6 replies
  • 1 Helpful

Is this a legitimate EE email address?

My husband just received email from ee@eemail.ee.co.uk confirming an order for a new device and a new monthly payment plan he definitely didn’t order. Is this a legit EE email address? Our first thought was it’s a scam,  but the links go to the offic...

Mrsvb by • Visitor
  • 5277 Views
  • 2 replies
  • 1 Helpful

My sim is blocked and I can’t call EE

I cancelled a sim as phone is lost but now my own phone is blocked. This has happened 3 times in 24 hours I called EE 3 times yesterday and the problem was sorted but then it happens again 

In mexico cant receive or make calls

I'm currently in mexico and from the United Kingdom.I am unable to receive calls whilst in mexico or make calls. When calling states this number can't be reached.  Perfect signal and data is working. Can receive text messages. Number not going to voi...

2541camp by • Visitor
  • 444 Views
  • 1 replies
  • 1 Helpful

Network issues in Florida

Hi I Habe come to Florida. I have a roaming bolt on and I have the roaming on. On my oppo X5 I have tried restarting my phone and manually connect to any of the network but nothing at all. Can anyone help me plz I can't even ring ee on my mobile and ...

Whitney99 by • Investigator
  • 533 Views
  • 7 replies
  • 3 Helpful

Resolved! Sim not working

Hi guys,I am currently abroad and have been since mid November. I have put my ee sim card back into my iphone 8 today and it says no sim. Having read the advice i have just purchased a new pack and it still says no sim on my phone. I have not used my...

Roaming tariffs, Ukraine

Hi there. I have got a little bit confused with roaming tariffs while being abroad, in particular in Ukraine. I have received two different messages: the first one with tariffs (received from EE), and the second saying that it's free of charge to use...

Kristie23 by • Investigator
  • 1703 Views
  • 14 replies
  • 5 Helpful

cannot connect from abroad

Hi there, I am in Cyprus and I cannot make any call or send any text from my EE. I tried to register in the local network but still it does not work. Thank you

helpro87 by • Visitor
  • 293 Views
  • 1 replies
  • 1 Helpful
Top Helpful authors
More