Vip account

bazza12
Established Contributor
Established Contributor

‎31-05-2023 03:49 PM

Iam so confused I went in to chat the other day they couldn’t access my account apparently I have a vip account I’ve been with ee for years and have no idea what that is. Also tk get any answers to questions I ring 150 and get straight through to customer services I have no clue what’s going on anyone no of this thanks 

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4 REPLIES 4
Katie_B
EE Community Support Team

‎31-05-2023 05:41 PM

Hello @bazza12. 

Welcome to the community. 

Have you recently tried to move your account to a business account?

Katie

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bazza12
Established Contributor
Established Contributor
In response to Katie_B

‎02-06-2023 10:01 AM

No nothing like that at all 

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Christopher_G
EE Community Support Team
In response to bazza12

‎02-06-2023 10:55 AM

Hi @bazza12 

If you call 150, they'll check this and explain everything.

Chris

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bazza12
Established Contributor
Established Contributor
In response to Christopher_G

‎02-06-2023 11:19 AM

Thanks 

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