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Discussion about Mobile services, like roaming, calls, messaging etc

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Cannot receive SMS from other providers

Two months back, I started cannot receive SMS from providers other than EE.  I tried to swap to another phone, ask friends from other providers to send me sms, and tried bank OTP, but none of them work!!  The ONLY sms I can receive now is from EE ONL...

macakolo by • Explorer
  • 407 Views
  • 4 replies
  • 3 Helpful

Roaming

Just changed from O2 to EE to find charged per day when in Spain when O2 didn't any advice? 

JLB1959 by • Visitor
  • 301 Views
  • 2 replies
  • 0 Helpful

Cannot connect to EEWifi-auto

Cannot connect via EEWifi-auto in London Underground. Authentication error. Called EE 2x to register but still not working. EE confirmed my SIM has been activated for the service. 

DD3846 by • Contributor
  • 1734 Views
  • 22 replies
  • 2 Helpful

Resolved! Roam Abroad Pass

I’m travelling into the EU soon and have Roaming enabled on my account and enabled on my phone.  I will buy the Roam Abroad Pass as that’s the cheapest option for the length of time I’m away but would like some clarification on something. I know it i...

ub8jayuk by • Contributor
  • 1896 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming

HiI have been looking at roaming charges on the app but not committed to anything, but it now looks like I have a variable roaming charges added to my account, it says it can not be removed! Have I accidentally purchased this and if so how do I cance...

Phoning from abroad

I am in Spain and have tried to ring my wife who is with me and is also on ee but it keeps saying contact customer services !

tom2755 by • Explorer
  • 338 Views
  • 2 replies
  • 0 Helpful

Text and calls in France

I am currently in France and cannot make outgoing calls or text. I am receiving incoming calls and text but cannot call out or reply to texts. I have the roam abroad pass and received the EE message when I arrived saying I could use my phone as norma...

Lmoon by • Explorer
  • 791 Views
  • 7 replies
  • 1 Helpful

Price increases

I’d love to hear the explanation of why the roam abroad fee has been raised by 25%!!!! Nothing but an absolute con. Trying to make calls from abroad to the uk is a joke with the appalling reception and calls constantly dropping out. I’ve never experi...

Resolved! VM problem

Hi, suddenly when calls divert to VM they get my recorded greeting saying to leave a message. It then says a default message that ' the person that you are calling cannot accept messages. Please text or try calling again later' No idea why it is doin...

Leslo1 by • Explorer
  • 354 Views
  • 2 replies
  • 2 Helpful
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