Mobile Services

Vip account

Iam so confused I went in to chat the other day they couldn’t access my account apparently I have a vip account I’ve been with ee for years and have no idea what that is. Also tk get any answers to questions I ring 150 and get straight through to cus...

Not able to receive authentication messages

No data connection with Asus ZenFone 6

I can make & receive calls and texts. But the data connection refuses to work. If I dial*#*#4636#*#* and look at the phone information part, it shows the preferred network type as gsm\wcdma\lte (prl). Data as not connected. The only time it showed as...

Diverting caĺl to a UK phone in EU

HiLeaving my phone in UK, diverting calls to my spare mobile roaming in EU.Will i get roaming charges for diverted calls to another  UK number which will be in EU.

i want a phone company that actually works

No i want a phone company that actually works and does things it says it is going to do and doesn't employ incompetent lying staff. I HATE EVERY SINGLE OF YOU AND HOPE YOU GO BANKRUPT. 

Having trouble with normal calls

I'm having trouble with normal calls the people on the other end can't hear me but they can if it's over Whatsapp or messenger and I'm unsure if it's my phone or my sim please help

Hi

Hi, I have a problem with this number. Please block what is required *********  

How do I get my UK EE number on iPhone to another UK number now I am abroad?

Normally I set this up in the airport before I leave UK and it works perfectly using menu options in phone settings.  However this time I forgot and have tried so set up whilst I am in Morocco.  I have tried with wifi on and off, with mobile data on ...

Still no human being contact!

Well, I have been trying to get rid of the voicemail service for a week, I text VM OFFThen it comes back sorry there is a problem……So after a week, oh I think I will try 150, now it says something about a visual service?well, I try this 7 times today...

Phone not working in Dubai