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I had a text from an alleged EE number with an apparent EE verification code

Abi26
Explorer

So today I received a text message from a 5 didget number claiming it was an EE verification code, I've never requested one before nor have I had one, I'm not sure weather it is a scam or not, or wether it's generally from EE or not.

 

I've just recently upgraded my phone if that helps 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

The only benefit I can see that a scammer would have to gain from sending an OTP (One Time Password) out, is if they wanted to use said code to access your account. So don't give that code to anyone who asks, unless you know specifically who is asking for it, and why.

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6 REPLIES 6
bristolian
EE Community Star
EE Community Star

Hello @Abi26 

 

Welcome to the community

 

Can you post the exact text of the message you received, and the number it was sent from?

 

With details of the message, others on here may be able to advise further.

The number it came from was 62884 and the message was. Your EE verifications code is ..... 

 

I don't want to give the code I received due to not knowing if it's genuine or not 

XRaySpeX
EE Community Star
EE Community Star

They die out anyway after at most an hour.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Abi26

 

Thanks for coming to the community. 

 

If you get in touch with our Mobile Care team on 150, they can check if this has been sent by EE and what this is for 🙂

 

Thanks 🙂

 

Leanne.

Shannonlloyd
Visitor

It probably is real, i get messages from them all the time for different apps and it works

bristolian
EE Community Star
EE Community Star

The only benefit I can see that a scammer would have to gain from sending an OTP (One Time Password) out, is if they wanted to use said code to access your account. So don't give that code to anyone who asks, unless you know specifically who is asking for it, and why.