25-06-2021 03:39 PM
So today I received a text message from a 5 didget number claiming it was an EE verification code, I've never requested one before nor have I had one, I'm not sure weather it is a scam or not, or wether it's generally from EE or not.
I've just recently upgraded my phone if that helps
Solved! See the answer below or view the solution in context.
27-07-2023 10:41 PM
The only benefit I can see that a scammer would have to gain from sending an OTP (One Time Password) out, is if they wanted to use said code to access your account. So don't give that code to anyone who asks, unless you know specifically who is asking for it, and why.
25-06-2021 05:17 PM
Hello @Abi26
Welcome to the community
Can you post the exact text of the message you received, and the number it was sent from?
With details of the message, others on here may be able to advise further.
25-06-2021 08:07 PM
The number it came from was 62884 and the message was. Your EE verifications code is .....
I don't want to give the code I received due to not knowing if it's genuine or not
25-06-2021 09:30 PM
They die out anyway after at most an hour.
26-06-2021 07:25 AM
Hi @Abi26
Thanks for coming to the community.
If you get in touch with our Mobile Care team on 150, they can check if this has been sent by EE and what this is for 🙂
Thanks 🙂
Leanne.
27-07-2023 07:06 PM
It probably is real, i get messages from them all the time for different apps and it works
27-07-2023 10:41 PM
The only benefit I can see that a scammer would have to gain from sending an OTP (One Time Password) out, is if they wanted to use said code to access your account. So don't give that code to anyone who asks, unless you know specifically who is asking for it, and why.