Mobile Network discussions

iphone 7 no network coverage

i have an iphone 7 and have lost carrier settings after being abroad. mobile data section is now saying an update is required before mobile data can be used. I have downloaded update 15.7 to my phone using wifi however this wont install on the phone ...

No signal

Hi good afternoon  my Ee sim nearly 2 day doesn’t work about signal  my number is xxxxxxxxxxxxx can u please help me about it  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Outage in DG8 postcode

For the past 4 days WiFi and mobile signal has been non-existent between 0800 and 1500 hrs in my area.  Anyone else experiencing this problem?  It's not as if l can check for outages or routine maintenance issues online since my internet just also ha...

My additional phone has lost mobile data access

Free upgrade

Hi there I am having trouble with my signal I am due to upgrade with a fee of £200 I am thinking of cancelling with EE if you waiver the cost I will take out another phone 

5g router slower than 4g

Just got a new 5g mobile router after having 4g one for about a year, when i plug it in i can only get download of 2mbs and when i swop back to the 4g router i get approx 25mbs download, both positioned in the same place any ideas why the 5g one woul...

Iphone

My iphone keeps telling me that I cN only make emergency calls. Bill fully up to date. What is the problem?

Data and texts not working

For some reason my data has switched to 3G (without me doing so) and is no longer working despite me having data. Texts will also not send and I can’t ring 150. This morning however it was perfectly fine and this has only happened recently. Any help?...

PAYG Access to 800MHZ for better signal

Hello,Just moved over to EE PAYG and realised there is a few issues with EE, such as them refusing access to 5G as a PAYG customer.. Realising some signal issues, I have taken to google and it appears that they also don’t allow access to 800mhz for b...