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No connection

I’ve had trouble connecting in the last week, can’t ring out or reaching answer machine when I do and I can’t access my shopping apps , has the Mass gone down where I am in xxxxxxx xxxxxxxxx?  [Mod edit: Please do not post personal information on the...

C6girls by • Visitor
  • 272 Views
  • 1 replies
  • 0 Helpful

3G phase out plan

I work for a company which has approximately 500 IoT devices that are still using 3G EE SIMs.I know that 3G will be phased out from the beginning of 2023. Does anybody know if all devices will drop to 2G immediately, or is going to be a controlled ch...

5g?

How do i know i have 5g?been digging through account settings can see if i have 5g turned on automatically. do i have to get a new sim?

wsanidad by • Visitor
  • 353 Views
  • 3 replies
  • 5 Helpful

Poor Signal strength

I have an Apple iPhone 11 pro and at work the signal strength is always maximum 1 bar on 4G but 95% of the time the speed is less than 3G.The coverage checker on the EE website says that for my work postcode (AL1 4PR) that there should be a good 4G s...

Is EE currently down

Is EE currently down because I am unable to ring anyone just keeps saying call ended tried multiple people and still the same. My bill has been paid so unsure as to what is happening. many info would be greatly appreciated  [Mod edit: Please do not p...

Covearage

Ever since I've been on EE my mobile phone coverage at Home, xxxxxx xxxxxxxxxx has never been  above the lowest bar except I go in the back garden or on my stairs landing. I've had calls come through and conversations have been truncated at best. Unl...

DH59 by • Visitor
  • 294 Views
  • 2 replies
  • 0 Helpful

Phone only shows up to 2g

Hi EE world,I have an odd issue where my phone only shows up to and including 2g.  To be honest, it does show 3g very briefly, if you hold the phone up and wave it about, but then almost as quickly falls back to 2g.  I've been using it for around 1.5...

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