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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5059 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5019 Views
  • 0 replies
  • 5 Helpful

Coverage in Northwold.

Update: 02 March 2023 Over the past week, our engineers have completed integrating the mast onto the network and full service has been restored to Northwold. We will continue to monitor performance in the area Our mast in the area had to be removed ...

Leanne_T by EE Community Support Team
  • 578 Views
  • 0 replies
  • 1 Helpful

Resolved! Leaving EE

For the past few years I have been receiving bad 5G and 4G service in my area of Peterborough. And is affecting my line of work  Everytime I call up to complain I always get the same response " masts are down I've engineer is on it" apparently a engi...

shazadali418 by Established Contributor
  • 2637 Views
  • 18 replies
  • 6 Helpful

Phone Mast Down - Compensation

Getting very poor signal got told this morning phone mast is down and issue is quiet big. The operator said they Wilkins be applying £23 credit how long does it take to show up on my charges?

lukeyp by Contributor
  • 393 Views
  • 1 replies
  • 0 Helpful

Resolved! Not registered on network

I can't make any calls not even to EE to get some support - every time I try and call I get the message not registered on network.  I've just transferred to EE and paid my first bill !! What can I do?  I only have my mobile so have no way of contacti...

No signal UK

Good morning!  I strangely have no signal this morning but others in my office on EE do?  I can't activate wifi calling either so can't phone EE to see what the issue is?  Does anyone have any suggestions on how to remedy this?  I have had a look and...

Nicw12 by Investigator
  • 425 Views
  • 5 replies
  • 0 Helpful